Customer Ratings & Reviews
- Model:
- KDTM404KPS
- |
- SKU:
- 6398194
Customer reviews
Rating 4.5 out of 5 stars with 1883 reviews
(1,883 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Quiet and Cleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 10year old Kitchenaid unit and works great so far. It barely hear it running and the third rack is really helpful!
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Excellent item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd rack is a plus. The dishwasher is very quiet when running a load. It’s also energy efficient. I’m very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet machine and dishes come out clean and sanitized and dry
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 4 out of 5 stars
Good quality, great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workes very well, super quiet. Not as roomy as I expected but definitely roomy enough. Good buy.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
KitchenAid Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is very quiet and works well. The only draw back is the rollers on the 3 racks feel cheaply made.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best dishwashers out there! the 3rd rack is a saver! My dishes have never been so clean in the past! I highly recommend it!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. Cleans super well. Holds a lot of dishes on 3 levels.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Happy KitchenAid customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little getting used to since it has 3 racks instead of the 2 that our other dishwasher had. I have to say that it is very quiet and does a very good job cleaning our dishes. I’m very pleased overall. Thank you so much.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quite and fancy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite doswasher and the style is fancy. Cleans right.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
The best dishwasher!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is everything! The 3rd row at the very top has been a game changer with our child’s bottles / sippy cups! I don’t know how we ever lived without it. This is our 2nd Kitchenaid dishwasher and we have been very pleased!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and cleans great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is quiet, it cleans great, and is very flexible in that you can remove the top rack and expand the middle one.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Awesome rack system, plus that 3rd rack!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would love an appliance, but this one comes close. The rack system is just really good - everything fits nicely, there seems to be space for the big plates, the small plates, the round bowls, etc. And that 3rd rack is awesome - very convenient. Otherwise, everything is kind of a normal dishwashing machine - controls on the edge of the door, not particularly noisy, etc. I strongly recommend this product.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very Quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher I've ever owner plus it's cycles aren't too long and the dishes come out great!
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Love this dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! The third rack provides way more space than I thought it would. I love the utensil caddy and how it separates each piece of flat wear. This dishwasher is super quiet, and looks amazing in our chef’s kitchen. Highly recommend! Best Buy delivery and install were friendly and did an amazing job installing and removing our old dishwasher, were respectful of our home and abided by COViD safety guidelines by wearing masks and social distancing while in our home.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Never wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the 3 drawers in the dishwasher. I never have to wash dishes again.
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
LOVE this dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love this dishwasher. The third top shelf really makes a difference. It is so quiet I forget it is running
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Super dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Extremely quiet. Dishes are always clean and the silverware shines.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 2 out of 5 stars
OK dishwasher, but falls short for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the positives. This dishwasher cleans well, is very quiet, and the unit has a well-constructed sturdy feel to it. However, at this price point more is needed to win me over. The negatives: This unit has a heating element for drying. This means nothing plastic can go in the lower rack, unless you turn off the drying option for the cycle. Shame on me for not catching this in the specs, but every other dishwasher I've seen at this price uses hot air drying. After 10 years of using a dishwasher with hot air drying (that is, not worrying about plastic down low) I'm not looking to go backwards. The drying is not great. You need to use the extra dry option to get acceptable drying. The vent in the door (the cutout in the upper-left near the handle) leaks water on the floor when you open the door to unload the dishwasher. The wash options are pretty limited, and there's no time indicator (just a light on the front). And finally, the rack layout it not practical. I thought the cup washing section of the 3rd rack would be a great option, but in reality it is a huge limiting factor. It takes away all flexibility in the use of the 3rd rack. The "flat" part of the 3rd rack (right side) is pretty small, and is usually taken up by anything plastic, like kids stuff. Likewise, the 2nd rack is very height limited underneath the cup section. Even on the right side, the 2nd rack doesn't have great clearance. My wine glasses are too tall to fit in the stem holder area. Also, a bike water bottle (standard 26 oz bottle) does not fit. And this is with the 2nd rack in it's lower position. Back to the cup section: I don't have oversized cups by any stretch, yet they barely clear the dishwasher "ceiling" (and sometimes rub the gasket when I close the rack). And the bike bottles don't fit here either. These are the things you don't really figure out until you start trying to use the dishwasher in your home with your stuff. Bottom line, the cup washer is more gimmick than useful, and really cramps the layout of the whole dishwasher. At this price point, these are too many concessions for my needs. So, the unit will be returned. This was my second choice anyway, but I needed to go with this model due to an urgent need to replace a dishwasher that died. Now, I need to go elsewhere to find my first choice of dishwasher. One final point, to end on another positive: the installation was fairly easy due to the generous amount of clearance underneath. However, the electrical connection was difficult because the junction box is JUST too high to easily get to it. Despite that, it was an easy install (and will be an easy removal, too).
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Quietest Dishwasher I’ve owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher replaced another KitchenAid dishwasher that I had for 13 years. My new dishwasher is so quiet I have to check if it’s really running. Excellent fit and finish with easy to use controls. Does an excellent wash with the regular normal setting. Dishes completely dry.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dishwasher is extremely quite. Looks nice, does a fantastic job with cleaning the dishes we put in it.
I would recommend this to a friend





































