Customer Ratings & Reviews
- Model:
- KDTM404KPS
- |
- SKU:
- 6398194
Customer reviews
Rating 4.5 out of 5 stars with 1883 reviews
(1,883 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Avoid avoid avoid: unreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is terrible. I had a friend with the same one warn me that they are “unreliable” but I bought it anyway, because hey, warranty! I got the extra protection from Best Buy. 5 months in, has already broken twice. The first time my husband was able to fix it. The second time, no. I called Best Buy, but since it’s less than a year old it should be covered under KitchenAid’s warranty. Call Kitchenaid: 2 hours on hold to be told to schedule an appointment online. First appointment available: 2 weeks later. A dude (obviously not a Kitchenaid employee, but their company they outsource repairs to) comes in for 45 seconds and says it’s a pump he needs to order that “could take up to 2 months.” What?! I call a local company that fixed it in 48 hours, at my own expense. All to say, Kitchenaid and their warranty absolutely suck and I will be avoiding their appliances for the rest of my days.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Maggiethecorgi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 5 out of 5 stars
Jeffrey B of Boynton Beach FL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared brands ahead of time and then what Best Buy has and then went to to store with thoughts of brand. Once waited on the salesman elevated our just shopping process with so much expertise, we knew we had a greay product and a great price. Set us up for install and removal of old dishwasher. So easy!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quality KitchenAid always
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, efficient dishwasher. Will not be disappointed with KitchenAid appliance ever.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
KitchenAid 24" Top Control Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quiet, efficient machine with great capacity for all sizes of dishes and utensils. Everything comes out spotless.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Very pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the ease of use. Just wish it had a better lay out for pots and pans.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Impressive, quiet and efficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes come out very clean. Includes a large number of cleaning programs, and is adapted to plates, cups, pots and cutlery.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third dishwasher in 10 years and I feel like I finally found the right one!! Everything about it is quality and no matter how I put the dishes in they come out clean!!! My last dishwasher was also a KitchenAid but it was Less expensive and you can tell the difference. You could just see the difference with the heaviness of the door, and the quality of the racks and I’m quite amazed with The addition of the third rack we can fit so many more items in!! Love it!!!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Not installed yet but looks good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this due to the fact it actually has a drying component. I had a Bosch for double the price quiet but left the dishes wet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine. Very quiet. Cleans very well. Would buy again.
I would recommend this to a friend Rated 4 out of 5 stars
Great Dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this dishwasher for about 6 months and it has been great so far. The only issue I have is that the dishes are very wet even with the dry cycle. However, it would not stop me from purchasing again.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Super duper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! It cleans with soap and water and even compliments me on my hygiene habits
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quite Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is the quietest one I've been around.
I would recommend this to a friend Rated 4 out of 5 stars
Contols confusing, otherwise good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dishwasher, clean and dry. Controls take a lot to learn. Multi use 'Start' button is also used to reset program depending on how long you touch the pad. A matter of seconds in difference. Very easy to make a mistake and difficult to recover unless you become expert. Yuk.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher works well! I Highly recommend it!
I would recommend this to a friend- Pros mentioned:Third rack
Rated 5 out of 5 stars
Kitchen Aid Promo was the best price I could find
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old dishwasher died and the free installation and reduced price was timely. Has the three racks and other nice features.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
My dishes sparkle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. I opened to make sure it was on. My dishes are squeaky clean The best part is NO fingerprints on the front. Yey
I would recommend this to a friend Rated 4 out of 5 stars
Just fair.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just OK. It doesn't ding when it's finished. On the door it has a wierd thing that looks like a credit card should fit in it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher replaced my high-quality Bosch that quit on me, and I was very surprised to see that it is even quieter, has a better configuration to allow even more dishes, and washes beautifully. I highly recommend this dishwasher.
I would recommend this to a friendRated 5 out of 5 stars
Suzy Hinders
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The KitchenAid Dishwasher was purchased, delivered and installed by a professional from Best Buy. Everything has performed excellent.
I would recommend this to a friend- Pros mentioned:Third rack
Rated 5 out of 5 stars
Best dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE, LOVE, LOVE, LOVE, LOVE. Got it at a great price. Love the third rack.
I would recommend this to a friend





































