Customer Ratings & Reviews
- Model:
- KDTM404KPS
- |
- SKU:
- 6398194
Customer reviews
Rating 4.5 out of 5 stars with 1883 reviews
(1,883 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dishwasher meets all my expectations and more.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality dishwasher, it saved us from doing a lot of unnecessary renovations to the dimensions of our kitchen by actually fitting right!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans well. Definitely recommend!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher . Easy to use and great value.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice and quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet. Fast shipping. Professional installed
I would recommend this to a friend Rated 5 out of 5 stars
The Best Installer Ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keith, our installation person was wonderful. He was extremely knowledgeable and went over everything with both my husband and me. We are lucky we got Keith for the installation. He arrived on time and explained everything to us.
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online ordering was fast and easy. Kept us updated on progress of order. Ordered and installed in one week. Great service!! Installers did a great job and cleaned up just like it was their own home. Will definitely order any new appliance from Best Buy!! Thanks for making this experience easy.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dishwasher review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Great look and does a great job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, cleans well, highly recommend it.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
I was hopeful...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the dishwasher for a little over a year, and it does not clean my dishes. It stopped working at 10 months, and now beeps after I start it. So I take everything out, and reload, and it still beeps. The dishes are filthy. I really do NOT recommend this dishwasher, and I had such high hopes as the reviews last year were great. I am hoping to get someone out here, but Best Buy is sending me to whirpool, who is sending me back to Best Buy. I was also sold a total tech the day I bought the appliance, and I told it covered repairs, and it does not... just diagnostics.We havea repair coming to fix it in two weeks, which we unfortunately have to pay for. Expected better for $1200 purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Karl. We apologize for the concerns that you are experiencing with your APPLIANCE, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet and streamlined, great value too. I see why this is a highly, if not #1 rated dishwasher.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers who did the job were professional and courteous. They went above and beyond to make sure that the install went smoothly and pointed out other potential problems that we would need to address so that our dishwasher would remain within warranty.
I would recommend this to a friendRated 5 out of 5 stars
Workhorse quality and great looks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had KitchenAid dishwashers, and they seem to just keep getting better. I'm completely satisfied with all aspects of my new washer. Lots of bells and whistles, but in the end, this is a solid and reliable appliance - plus it looks good.
I would recommend this to a friendRated 5 out of 5 stars
dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, works great,easy installation, great price,great installers, store people great, call center people not so good (understand language and better product knowledge)
I would recommend this to a friendRated 1 out of 5 stars
Stay Away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher in November 2024 and in less than 9 months the user interface/control panel has failed three times. Each time, we've had to call kitchenaid and have them send a local repair company to the house, have them confirm that a repair is required, then wait for them to order a part and come back and install it. The repair company told us they replace this exact part on kitchenaid dishwashers all the time. Would highly recommend staying away. It only comes with a one year warranty so if the panel stops working for a fourth time it will have to be fixed out of my pocket and it is apparently a $250 part.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 4 out of 5 stars
Dishwasher is too helpful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dishwasher but am having trouble with some of the features. The manual that came with product is barely legible and type size so small I have to use a magnify glass. It keeps wanting to be helpful and I just want to stop it, especially the beeping.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 2 out of 5 stars
Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet but middle drawer falls when you pull it out - we just went through a major renovation in our house and bought all KitchenAid appliances. Extremely disappointed with the dishwasher and the warming drawer. Cannot get anybody out here from KitchenAid to repair and Best Buy does not return our calls.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JosephF. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Kitchenaid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have it a short time but, so far it has met my expectations I'm only sorry I got the one with a handle
I would recommend this to a friendRated 5 out of 5 stars
KitchenAid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very efficient dishwasher and it runs quietly. It has a total of 3 racks and even cleans pots and pans.
I would recommend this to a friend- Pros mentioned:Third rack
Rated 3 out of 5 stars
Great third shelf. Poor detergent door.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the third shelf. It’s a game changer. Our only criticism is the detergent door, it does not close easily and we had to have a warranty repair done within a month of delivery.
I would recommend this to a friend





































