Customer Ratings & Reviews
- Model:
- KDTM404KPS
- SKU:
- 6398194
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
KitchenAide Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected! A marked improvement over our last dishwasher.
I would recommend this to a friendnice and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value. nice looking (esp the handle bar), and very quiet.
I would recommend this to a friendhappy about my recent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been a great experience so far. I am so happy about my recent purchase
I would recommend this to a friendBest ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher i ever had Works great
I would recommend this to a friendKitchenAid built-in dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work with sales people. Explain unit pros and cons. Explain warrantee.
I would recommend this to a friendKitchen Aid Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great. Installation and delivery went very smoothly
I would recommend this to a friendKITCHEN AID DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE APPLIANCE. WORKS WELL. ALMOST A 5 STAR APPLIANCE
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Happy with our purchase Would recommend and price was good
I would recommend this to a friendLASTED 15 MONTHS THEN MIDDLE SPRAY ARM BROKE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased May 2021. Worked fine until yesterday. Middle spray arm fell off. Can not reattached. Can not find part(s) to replace. Purchase isn't listed on my orders section, but the range is that we purchased in the same order.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello CHE50,
Thank you for your review. We sincerely apologize for the concerns with your Dishwasher and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Dishwasher Challenges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dishwasher that was installed did not heat properly. Best Buy sent a new one within a week and its great.
I would recommend this to a friendSo easy and reliable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to work and I have not had ANY issues with anything I own from Kitchen Aid. They have great customer service if you need a part and the brand is luxurious.
I would recommend this to a friendIt works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great. It did not come with the electrical pig tail so had to take off old dishwasher. I was able to get it together and did dishes that night.
I would recommend this to a friendpoor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had great difficulty with installation and delivery crew. they gave poor service. Resulting in having to hire an outside plumber to do the job. Costing me over $500. plus having to remove old unit myself..
I would recommend this to a friendLove Kitchen Aid products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched many dishwashers, and Kitchen Aid always were among the top rated. My girlfriend has one and really has enjoyed it over the last 5 years. No problems
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher does a beautiful job for washing dishes,
I would recommend this to a friendKitchenAid 24" Top Control Built in Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product............................................................
I would recommend this to a friendKitchenaid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Perfect fit. Obvious high quality. Haven’t used it yet so too soon to rate how it works. Not expecting any problems
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always want to have the whole system at home. So first thing first, we got this dishwasher when we moved in out new house. Sleek and clean looking!
I would recommend this to a friendKitchen aid dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Seems like a good quality machine.
I would recommend this to a friendShame on Best Buy!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher itself works really well. However, the first installer (Mega Brothers Logistics) cause over $500 worth of damage to our cabinets in the center island and they damaged the new dishwasher as well. It took 4 months to get the cabinets fixed before we could have the dishwasher replaced. Best Buy switched me to 4 different customer service reps through the 4 months and the level of service was substandard. Additionally, BestBuy chose Mega Brothers Logistics as the installer. However, BestBuy forced us to try and settle the damage claim directly with Mega Brothers. BestBuy should have stood behind their choice of installers, kept us whole on the damages and then settled with Mega Brothers themselves instead of forcing us to do it. Needless to say, we will NEVER, EVER be purchasing another appliance from Best Buy. Additionally, Mega Brothers will never be allowed into our house again when we purchase our next appliance from another store. Shame on BestBuy!!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.