Customer Ratings & Reviews
- Model:
- KDTM404KPS
- SKU:
- 6398194
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
KITCHEN AIDE DISHWASHER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT!!! WE ARE ENJOYING IT!! COULDN'T BE MORE PLEASED!!
I would recommend this to a friendworks great and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only wish the dividers were adjustable some. Otherwise, extremely happy with our choice.
I would recommend this to a friendDon’t forget to buy super dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my dishes clean and fresh .I am so happy you should buy ❤️
I would recommend this to a friendmr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took a long time to set up a date to deliver and install.
I would recommend this to a friendMr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand Great quality Great job kitchen aid Always cleans well
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heat dry is average. Wash settings offer numerous options.
I would recommend this to a friend- Cons mentioned:Reliability
Known leaking issue and terrible customer service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a known issue with this model that cause leaking and programming errors. Issues started one year after purchase and whirlpool service is absolutely nightmare to deal with. I love this dishwasher when it works but unfortunately I had several tech visits and months when it wasn’t functioning. Very disappointed with my purchase
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, OlgaO. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Kitchen Aid Dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, nice finish. Hard to go wrong with Kitchen Aid.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know my other dishwasher was doing such a bad job until I got this one!
I would recommend this to a friendKitchenaid Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher! Best one I’ve had and it looks great too!
I would recommend this to a friendJr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with the Kitchenaid dishwasher I purchased recently.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher, super quiet cleaning cycle, and looks nice.
I would recommend this to a friendEXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HANDLING MACHINE WITH GOOD CARE IN OUR HOUSE SO AS NOT TO DAMAGE THE HARD WOOD FLOOR
I would recommend this to a friendNew Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Looks nice. Not as quiet as expected.
I would recommend this to a friendOverall Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales staff was very helpful and delivery and set up was good as well
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything arrived when I was told and the sales associate was very knowledgeable.
I would recommend this to a friendLeaks and Lacks Customer Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher in February, 2021, and it started leaking by June. It was leaking bad enough that there was a puddle on the kitchen floor and water dripping from the basement ceiling. We had a plumber out who confirmed it wasn't the water lines in our out, the dishwasher was leaking. Called KitchenAid who sent a repairman about a week later. The Repairman determined that the dishwasher's water heater was defective and was what was causing the leak. It's covered under warranty, BUT the part is on backorder, and they don't know when it will be available. At this point we've been without a dishwasher for a couple weeks or so. We asked them to take a water heater out of a stock dishwasher and they said we have to wait 21 days to see if the part will come in. We have 7 people in our house and do a lot of dishes, so being without a dishwasher for five weeks is a real pain, particularly when we opted for a higher-end dishwasher. We called Best Buy to see what they could do to and were told that since we didn't buy the Geek Squad Protection, they couldn't do anything. I could understand that if we'd had this thing for a year or more, but it's unusable after just four months. Needless to say, I'm disappointed with the dishwasher, KitchenAid and Best Buy.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello WashByHandNow, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Great Dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works right out the box. Properly priced.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is the best purchase we have made works fantastic
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job on this great dishwasher.
I would recommend this to a friend