Customer Ratings & Reviews
- Model:
- KDTM404KPS
- SKU:
- 6398194
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent dishwasher, just as great at our last kitchenaid! love it
I would recommend this to a friendKitchenAid may have some QC problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this product in March, 2021. Just a year after it was installed, it started to leak water and caused some water damage on our kitchen floor. It leaked from the two connection points of the heat tube. We are really disappointed.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey JamesY, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
It Fits!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an odd shaped space to fit and this one worked! Working well so far.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great. Does everything it says it does.
I would recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great. Not normally a fan of dishwashers.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at it’s price point. Would highly recommend.
I would recommend this to a friendGood Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher and install was included with price, making it affordable.
I would recommend this to a friendDishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to using this once it is installed.
I would recommend this to a friendSuper quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does as it should. Well worth the money. Highly recommended.
I would recommend this to a friend- Cons mentioned:Reliability
GREAT DISAPPOINTMENT!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DISAPPOINTMENT. Had high hopes buying American but it Stopped working two weeks after install. BestBuy came out to repair (didnt do anything) and it started working again for another two weeks and STOPPED lastnight right after Thanksgiving Dinner (just my luck). KitchenAid warranty is only for repairs and not replacement and refuses to do anything else even after I escalated. I expected more buying an American product.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello JBNJ, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Works as Designed. I would recommend to a friend.
I would recommend this to a friendGood dishwasher with 3rd rack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and as expected although I had doubts purchasing online
I would recommend this to a friendgreat appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. It works great and looks great.
I would recommend this to a friend- Cons mentioned:Heating element
Don't buy. Looks great, bad quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element stopped working after 19 months. Warranty is only for 12 months. Unacceptable for an appliance that cost $1.4K. My cheap Frigidare lasted 7 years without issues and was 1/3rd cheaper. What a waste of money.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Noise level
Kitchenaide
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upper rack allows more dishes. Quiet when cleaning. However we have heavy plates that have to be arranged on the bottom rack that takes time to place.
I would recommend this to a friend Very quiet, hardly know it’s running!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dishwasher, still figuring out the utility of the 3rd rack.
I would recommend this to a friendKitchen Aid dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is excellent. The installer was exceptional
I would recommend this to a friendGreat dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. After mud research happy with this purchase.
I would recommend this to a friendGreat dishwasher as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher Great installation No surprises Excellent value
I would recommend this to a friendKitchenaid dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working fine. Like that it has rinse only cycle
I would recommend this to a friend