Customer Ratings & Reviews

Bought this to replace a Whirlpool, which we had bought 3 years ago and within the 1st 30 days I had to replace this one so Im on my 2nd and we'll see how it goes. Overall the functionality, size and appearance are as expected, I just need this thing to last without multiple repairs

I LOVE THIS FRIDGE! There is so much room and I just keep finding more and more places to put food in! Love the separate fruit and multipurpose drawers and the freezer has more room than any French door refrigerator I've seen. Some reviews mention some issues that I haven't had, but I did purchase the extended warranty just in case.

Poor ice maker. Ice seems to melt and refreeze. Shelves look good but food slightly doesn't fit.

I love the refer. Works great. Decent amount of room.

This is the absolute worst appliance I have ever purchased. I’ve now owned it for 11 months and have had warranty work done 5 times. Every part inside this fridge has been replaced and still there are issues/things not working. I have a tech at my house right now and he confirmed KitchenAid has spent more money on the parts and labor under warranty than I spent on this fridge (which is a lot!). KitchenAid refuses to escalate my case and refuses to replace the unit for one that works or refund me for this piece of trash. I have also had to have warranty work done on two other KitchenAid appliances that I purchased from Best Buy. DO NOT BUY KITCHENAID APPLIANCES!!!

I really like its design and good distribution of spaces, the spectacular door handles are not marked with handprints, it is very nice and practical.

Love the lines, storage and different compartments. Only problem is the ice cubes are small, crescent shaped and melt fairly quickly.

Love this refrigerator. Switched over from a side by side and this has so much more room. We aren’t people that freeze meat so this works perfect for us!

So its really not a bad fridge. We were looking at similar models that were a few grand cheaper but this was the only one available for immediate delivery, and when you have a broken fridge in the middle of a heat wave you have very little choice. I do appreciate the extra compartments as it makes organization much easier. Aside from that, i don't quite get what makes this fridge so ridiculously overpriced. It doesn't even prevent fingerprints! And quite frankly they are not easy to wipe off either. I feel like for all that extra money it could have at LEAST had that feature, even though the less expensive fridges absolutely did. Ultimately, i completely disagree with the overinflated cost and would highly recommend getting one of the less expensive models instead.

Great refrigerator! very spacious, great lighting, very happy with! Got this as an open box item and so far it looks great and does what it should. Especially love the lighting and the space!

Outstanding Fridge. It work like a charm. I would recommend this fridge.

I bought this unit end of Feb 2024. I also bought the geek squad extended service contract. This unit failed barely over 1 year later in Sept 2025. I have had multiple service calls (under contract of coarse) approx 5-6 calls in sept, oct, nov and now again in December. This is the most expensive bad purchase I have ever made. And to top it off Best Buy Geek Squad can’t get it fixed properly. I will never buy this brand refrigerator again. It is the worst I have ever owned

Love this refrigerator!! The drink/veggie drawer is very handy. Lots of space for everything and easy to organize it all.

Beautiful fridge. Love the different options for deli and cheeses. This is the second time we buy this fridge we love it so much!

The outstanding features of this frig made our buying decision easy. We are not into exotic cooking but the ability to separate and preserve perishables are important to us. Now add in the size of the split door section where you can open left or right side or entire section became important for us. Features won out over price!

Very pleased with our purchase! Spacious, great drawer space - can open without opening the main fridge area. Enjoy the water measurement option! Platinum grey interior, beautiful! Top notch! Our delivery crew, stellar, very professional, seamless.

It’s incredibly spacious, with also many options for storing food and drinks. The third tray on the freezer, and the pizza slot, are genius. We love it.

My wife just loves this refrigerator and I'm quite impressed with it too. Roomy and keeps every item fresh that I've noticed and I'm very particular and picky to detail, I don't think I couldn't have bought a better refrigerator. Very pleased with our purchase.and the price match was absolutely factor that sold me on this item.

So far I really like the refrigerator. It does seem a little loud sometimes but other than that the capacity is amazing and I love the drawers.

We had had such great performance from this machine and compliments from guests on its appearance, functionality and performance. The ice maker, the drawers, the doors and the various compartments are perfect for a family. Another outstanding experience was the installation by the Geek Squad.