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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, water dispenser, and design of the 25 cu. ft. French Door Refrigerator. Many customers commented on the water dispenser being the best on the market. Some customers also mentioned that the refrigerator is surprisingly affordable for its quality. However, a few customers mentioned that the refrigerator is noisy and that the stainless steel is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 138 reviews
  • Rated 4 out of 5 stars

    Kitchen Aid stainless krff305ess08

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for temperature control. Scratches on front of stainless appear to be rust colored? Or rusty? Not sure yet. The stainless is not fingerprint resistant and has to be cleaned off with a stainless cleaner. Ice maker and water dispenser work great so far. The installation/delivery was as promised and professional. I love the textured handles. Fridge does roll forward alittle when it’s empty but now that it’s full not so much. The fridge does stick out a bit from countertop depth but I knew that it would from the measurements.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 4 out of 5 stars

    Stylish and Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a refrigerator without a water dispenser since they take up so much space and I live alone. I like that there is a water dispenser for guests and that it is discreet. I also do not use ice and this comes with one. Again it is a nice convenience for guests. The ice maker is rather loud. So I am glad I won't be using it often. I make sure to let it make ice all day so that at night there is no noise. The interior space is generous and very pleasing to look at The large horizontal drawer lid is self opening/closing. That is a nice surprise and delight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality control for pricey appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even considering this fridge is just a higher priced, rebadged version of a lower-end Whirlpool, I was expecting better quality control. On day one, I noticed a dent in the door, which could be from shipment or delivery, but I also found a sizable dent in the freezer liner just inside the door, insulation peaking out from the top of the fridge to the point where the plastic trim on the top is lifting, and the right fridge door's bottom hinge is already showing stress on the plastic cover. The shelf design is very poor too. I had an early Whirlpool/Amana bottom freezer unit at my old house with similar shelving in the fridge and never had a problem adjusting them. Removing the shelves in this unit will either cause you to hit the light dome in the front if the shelf is too high, or will not sit right because the outer rail on both sides does not extend low enough to go past the third notch from the bottom. This quality control and lack of attention to basic detail is something you'd expect from it's $1200 Whirlpool twin, but not an $1800 KitchenAid fridge. Premium pricing does not equal a premium product when it comes to Whirlpool. Very sad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright interior, seems to have plenty of room inside. Freezer bins aren’t huge compared to our old Kenmore Elite but fine for what we need. Ice bin makes a ton of ice. Only negative is there is often a few cubes falling out on freezer floor or shooting out . However still better than the indoor ones that clog up and don’t come out. Indoor water seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 4 out of 5 stars

    Lovely Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off: Best water dispenser on the market. Yes, it's not on the outside, but it makes for a sleeker look that way. This thing is powerful. Water comes out fast, and you can fill your cup in seconds. Shelves are adjustable. If you have a lot of groceries all the time, be careful. I can't figure out a good way to store bottles or milk easily. Ended up having to put them on their side. - 1 star for that. It's big, lots of space, but you have to bend over to get the ice out. The freezer space is ample, and I like being able to see everything in the fridge. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sleek design refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the exterior fridge. Overall it holds quite a bit of food and I love the size of freezer drawer. I chose this fridge because i don't like the ice/water on the outside, and this one had a water dispense on the inside. Which i thought was a nice design element. I think Kitchenaid could of done more on the interior look of the fridge. It is pretty plain compared to the others with the ice/water dispense in the door. Overall it runs good (a little loud when the ice fills & dispenses), no problems other than the freezer light bulb (led) burned out after only 2 months of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well organized inside

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in the refrigerator and freeze. Love the water dispenser inside. No more messy water running done the front of refrigerator doors. The ice maker keeps up with the demand in our household for ice cubes. It is a little noisy at times but you get use to it. Only don't like is you have to take the front kick plate off with a screw driver in order to clean under the refrigerator. Not as easy as it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Excellent appliance; Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchen Aid 25.2 cu-ft Refrigerator provides exceptional storage for both fresh and frozen foods. The French style doors are very modern in appearance and provide for easy access to all areas of the fresh food compartment. The lower freezer also provides easy access with slidable basket bins. LED lighting provides great illumination in the interior. Digital controls also monitor and display the temperature of both compartments. The black stainless steel finish is very elegant looking and reduces the obvious appearance of finger prints and smudges. Best-Buy provided us with a purchase price that no other retailers could beat.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful Fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with the fridge. I did a lot of research and stopping in to see multiple fridges. Basically, this had everything I wanted. Aesthetically, I LOVE it!! The commercial look of it is stunning. I like the clean front. The water inside is very accessible and easy for our children to use. Gave 4 stars for the below con's: - Shelves, they do not go all the way to the back of the fridge, so, for example a bottle (like a beer bottle), will slip off the back and drop to the lower shelf. Happened and thankfully the lower glass shelf didn't break. - Door storage - wished there was just a bit more storage/for condiments, etc... But I know that is limited to design. I am a huge condiment person, so... It would most likely be fine for others.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Nice fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interior filtered water option on this model! I am disappointed with the styrofoam insulation in the back of the inside of the fridge for the waterline. You really don't see it unless you take out the shelf and and vegetable/fruit drawers, but I think it could be a nightmare if there is a spill, plus it looks terrible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Water dispenser

    Rated 5 out of 5 stars

    Perfect size fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this fridge for the size, inside water dispenser and look. I'm working on a remodel so I won't actually use it for several months. I'm looking forward to install day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Looks good but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the black stainless steel Kitchen aid 25 cu with no door water feature. Looks good and works great. The one problem is it is her loud when running. First two to three weeks very quite but as times goes on it is very loud when it cycles through.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    KitchenAid Door

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. There is a lot of room. The door on the left side does not close properly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Great Size Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While remodeling our kitchen the Kitchen Aid brand was alway at the top of our list for styling reasons. When it came down to it, what really made the choice was the sizing and layout. 25 cuft is a great size for a growing family and entertaining. it helps that it looks clean too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Quality Kitchen-Aid french door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our French door fridge. We purchased it because we love the handle design as well as it having a clean doors without any water and ice dispenser. The water dispenser is on the inside and still convenient. Yes, you have to open the door to get water or ice, but the tradeoff is worth it for the clean look of the exterior doors without a dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to ditch our old side-by-side, which had some broken parts and was just inconvenient. The new KitchenAid is just what we needed. I really love the top/bottom split. The interior water dispenser leaves a very clean front appearance. The under-shelf bottle rack is great for wine or other slim bottles like the sparkling waters my wife likes. We're glad we made this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Overpriced, poor quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have relocated a lot and have had many.. many refrigerators. This was a replacement for a Samsung the movers damaged. This kitchen aide model is very noisy, I can hear it running from across the house, Fruit/veg doors do not close correctly. It rolls forward easily when you just attempt to open doors. I have to push this fridge backwards while opening the freezer so it doesn’t roll right out into my head. What we originally thought were some dirt or grease marks inside are scuff marks/scratches. (Had it since yesterday geek squad put it together) Large direction stickers for water stuck to inside do not pull off cleanly and leave a nasty sticky mess. We expected much more from Kitchen aide and it feels cheaply made.. extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Dear Hale:

      Thank you for your review.

      We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, [email protected], with your name, your user ID Hale, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand. KitchenAidBrand

  • Rated 4 out of 5 stars

    larry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have used more refrigerator space and less freezer space but other than that we are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice looking and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the refrigerator's I have owned this is the best. It is sleek, elegant and above all very functional. I love seeing all the food I use on a daily basis right at eye level. I also like the open-door alert and the fact that it reaches the correct temperature very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good quality refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, quiet, spacious, make lots of ice. Love the spout to fill water bottles inside. What I don’t like is that I am always cleaning finger prints off it. I have the stainless steel version

    I would recommend this to a friend
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