Customer Ratings & Reviews
- Model:
- KRMF536RPS
- SKU:
- 11888097
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Cheap Kitchen Aid Products
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufactured with cheap materials that are falling apart. Ice maker stop making ice after 7 months and the fridge not cooling according to the temperature display on the screen.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
NEVER HAVE BESTBUY INSTALL ANYTHING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sent two kids to install this fridge that had no idea what they were doing. I had to install the water connection. Then one week later the handle fell off the middle door due to improper installation. DO NOT HAVE BESTBUY INSTALL ANYTHING
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Poor Reliability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the refrigerator for less than a year and half. The cooling stopped because the main control chip board failed. It cost us $600 to fix
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, we appreciate the time you have taken to express your disappointment with the product and service. We regret that we have lost favor with you as a result of your experience. KitchenAid prides itself on manufacturing high-quality, reliable appliances. We always want our customers to tell us what we can improve on and thank you for your feedback.
Defective Refrigerator experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was delivered a defective refrigerator on Jan 16. I was told by your rep I would be credited back everything in 48 hours. I had to call again today because nothing has been done and was told they never processed it so it’s been a week and I can’t buy a refrigerator because of this error. I did receive some of my rewards back today but there are still some rewards that have not been credited back. This has been a disappointing experience. I shop a lot at Best Buy and am not sure if I will buy my refrigerator here because if this experience.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Not making ice very bad kitchen aid support.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 100 days ice maker stopped making ice. Called kitchen aid, there is two weeks waiting just to call you back.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator it self is awesome. But I think mine came damaged from the warehouse the front wheels are damaged and badly scratched my hardwood floor during installation
I would recommend this to a friendThis product should be illegal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of these refrigerators failed on me. The first lasted 1 day before the compressor broke from its mount. The replacement died exactly 6 months after installation. Kitchenaid Whirlpool service would not answer their telephones and would not reply to emails. They would not permit me to request service online. I cannot get my $3,338 refunded.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.