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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4.1 out of 5 stars with 872 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 872 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great and holds a lot of food. This is our second one. We bought one for our previous home and another for our new home. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just took delivery today but it is so beautiful! We can’t believe how much room is in the top fridge with the French doors. The bottom freezer will take a bit of getting used to but also a lot of room compared to a side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new KitchenAid refrigerator. Best refrigerator we have purchased in many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator and freezer. Water dispenser can be configured using the digital pad. Ice is stored within the refrigerator door and does not take up extra space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. The guy scratched the floor. The fridge works fine. It makes an alarm if the door is left ajar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the refrigerator. The large drawer inside slides open when ever you open the door and the blue stickers with the black arrows left the black arrow markings on the drawer. Little by little coming off but don’t want to scrub and scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working great, more space that I thought specially the freezer part. It’s pretty nice the way they organized the drawer section. Also the ice machine and the water filter is pretty nice and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Lesson learned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water was not hooked up because installers didn't have right fitting as well as they told my husband the wrong fitting size. Doors are not even. Water leakage and knocking noise. I'm calling for repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing Mag Wheels & Custom Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all good. only thing I have issue with is the crushed ice "blowing" out the side walls on the rim of glass being used at the time...

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful easy to clean, filters are easy to reach and change. Adjustable shelves for maximum storage and doors will hold a gallon of milk with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    too loud, too often

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the level of noise coming from this thing. My sound level meter is showing 58-59 decibels. It is almost always running at this sound level. A small percentage of the time it is quieter but still making noise, and acceptable level though during these times. It is almost never not making noise. Much louder and more annoying than our 10+ year old Whirlpool side-by-side it replaced. Unless there is something faulty that can be replaced, this thing is going back. I'll update the review if it's fixable.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey mrmike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we have owned and we've had them all. This fridge is so quiet that we almost think it isn't working but it works wonderfully. It is also great to look at! Couldn't be more pleased!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance, Noise level

    Rated 1 out of 5 stars

    Doesnt live up to the brand reputation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered didnt work at all. Returned and replaced for a new one. One year and two weeks later the ice maker stopped working which makes it outside of the warranty. It is also surprisingly loud. For a $3k refrigerator, youd hope it would at least make it a few years before something went wrong. Pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, SVT28. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    My refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator seems to be an excellent purchase. I am so glad for the opportunity to be given to me for such a great price. I have purchase several products from Bestbuy so getting great customer service is given to you along with getting the best price available. I am looking forward to the next purchase. I feel very confident enough to tell others where to shop for products that will guarantee great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge that matches all of our other stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. The shelves are laid out very well, and the freezer is pretty spacious compared to other drawer style freezers I've seen. Overall we are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it from the beginning... only one problem... when all the packaging was off there was a very small dent in the left door. Best Buy was awesome at getting it exchanged... very happy... Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and works well. Only negative I have to say is the ice compartment is a little of the small size for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator with great space. Freezer has space for just about anything and being so low that it makes it easily accessible. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made with design upgrades, quite, and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    KitchenAid 27 Cu. Ft. French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the KitchenAid French Door Refrigerator. Plenty of Space, ease of use, great lighting. Good quality. Completes my KitchenAid appliance suite. Looks great.

    I would recommend this to a friend