Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 876 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 876 reviews
  • Rated 4 out of 5 stars

    Overall happy with fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the refrigerator. The large drawer inside slides open when ever you open the door and the blue stickers with the black arrows left the black arrow markings on the drawer. Little by little coming off but don’t want to scrub and scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator and freezer. Water dispenser can be configured using the digital pad. Ice is stored within the refrigerator door and does not take up extra space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great and holds a lot of food. This is our second one. We bought one for our previous home and another for our new home. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator Ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we have owned and we've had them all. This fridge is so quiet that we almost think it isn't working but it works wonderfully. It is also great to look at! Couldn't be more pleased!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge makes very strange and loud noises quite often. At times it sounds like a telephone ringing. Other times it sounds like a rattling engine.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    too loud, too often

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the level of noise coming from this thing. My sound level meter is showing 58-59 decibels. It is almost always running at this sound level. A small percentage of the time it is quieter but still making noise, and acceptable level though during these times. It is almost never not making noise. Much louder and more annoying than our 10+ year old Whirlpool side-by-side it replaced. Unless there is something faulty that can be replaced, this thing is going back. I'll update the review if it's fixable.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey mrmike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Lesson learned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water was not hooked up because installers didn't have right fitting as well as they told my husband the wrong fitting size. Doors are not even. Water leakage and knocking noise. I'm calling for repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it from the beginning... only one problem... when all the packaging was off there was a very small dent in the left door. Best Buy was awesome at getting it exchanged... very happy... Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Never had an issue with it. Would definitely recommend it to anyone looking for a new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We love this refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful easy to clean, filters are easy to reach and change. Adjustable shelves for maximum storage and doors will hold a gallon of milk with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing Mag Wheels & Custom Sound System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far all good. only thing I have issue with is the crushed ice "blowing" out the side walls on the rim of glass being used at the time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge that matches all of our other stuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. The shelves are laid out very well, and the freezer is pretty spacious compared to other drawer style freezers I've seen. Overall we are very happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    good design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made with design upgrades, quite, and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid refrigerator!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new KitchenAid refrigerator. Best refrigerator we have purchased in many years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. The guy scratched the floor. The fridge works fine. It makes an alarm if the door is left ajar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new large amount of space we have. Went from a side by side and am amazed at the increase of space in both the freezer section as well as the refrigerated section

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has just about all of the same features as much more expensive refrigerators. It is also the only standard depth french door fridge that was short enough to fit within our built-in space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Kitchenaid refrigerators as they don’t last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have found the quality of Kitchenaid refrigerators and ice makers to be subpar. I purchased this refrigerator a little after 4 years after owning the previous model (which is no longer made) . The previous model failed as the entire interior kept icing over. Despite having an extended warranty with Kitchenaid, they would only cover 75% of the cost to replace. I was forced to fork out over a $1000 to replace it. The only reason I bought another Kitchenaid is because I wanted the appliances, handles etc to match. My kitchen was newly built just over 4 years ago and I did not want to go through the expense of changing everything and redoing cabinets. But, if you have a choice...do not buy Kitchenaid as they don’t stand behind their products. This newer model so far is functioning fine, but I will have to report back in a year. 9the time my previous one starting giving problems). Best Buy however is a pleasure to deal with. Their sales team and Delivery is excellent.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Cher. We apologize for any frustrations that you have experienced. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. KitchenAidBrand

  • Rated 5 out of 5 stars

    Thank you bestbuy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a replacement that our local store manager approved for us. We waited 6 months for our Samsung to be repaired by the bestbuy warranty program. The technicians would not show up for appointments and our local bestbuy took control and did right by us. So far I have no complaints and this fridge has been great. We were told that kitchenaid makes reliable products and I can state from working with a competitor I never have calls about defective kitchenaid appliances. Looking to have many years with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    KitchenAid 27 Cu. Ft. French Door Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the KitchenAid French Door Refrigerator. Plenty of Space, ease of use, great lighting. Good quality. Completes my KitchenAid appliance suite. Looks great.

    I would recommend this to a friend