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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4.1 out of 5 stars with 872 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 872 reviews
  • Rated 1 out of 5 stars

    AVOID this refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has had more issues since we bought it in Jan 2023. After a few weeks the ice machine was leaking water inside. The refrigerator sounded like it was broken with the motor having to be replaced in the freezer. We had the machine serviced 8 times over a 6-month period. We are calling again because the same things from 9 months ago are happening again. This time the ice machine is spinning ice under the grinder and getting stuck where we cannot pull the bucket out. The filter was replaced in the unit 3 days ago and it sounds like the water line is screaming at me when I get water.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and we would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and fits well in space. Easy to locate food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a real cool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to stay properly cool and all of the other features seem to work as advertised. The only problem with the transaction was a slight delay in the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Functional configuration and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator that offers functional storage and good capacity. Easily installed and able to adjust with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and beautiful. I love the freezer secondary drawer that is nestled above the pull out drawer. It gives so much extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is now happy with our most-used appliance, full width refrigerator shelves especially. Wish I could see internal temperatures on control panel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrogerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the new fridge. So far everything looks and works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Bright fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It’s the brightest fridge we’ve ever had the lighting even makes the food look better!! The crushed ice is a favorite too.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Don’t buy this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t produce enough ice. It is also poorly designed. When the ice is low the bar that moves the ice into the dispenser is too high and just rotates above the ice not moving the ice into the dispenser. The ice tends to thaw and refreeze into a block and prevent the ice from being dispensed. Then the ice being produced goes on top of the block and can’t be dispensed without removing the block and and the new ice. Even with the max ice setting the ice maker doesn’t produce enough ice for 2 people to use on a day. If I didn’t have to go through the hassle of removing everything from the freezer and refrigerator, and wait for a new one to be delivered, wait 24 to 48 hours for the new refrigerator to be ready to add food into, I would of returned this refrigerator and get a different one.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello NE2sat2, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 4 and this fridge has a lot of space. It’s nice being able to see everything when you open both doors. The ice maker keeps up with our demand. So far no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought a house recently which had an old Kenmore refrigerator. I think it was as old as I am. After a lot of back and forth in store looking at cheaper models, we decided to go with this fridge. We are so happy we did. This fridge is so worth the price! I am waiting to have natural gas installed in the house and as soon as that is in, we will be replacing the rest of our appliances with Kitchenaid products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, bigger and cheaper than the KitchenAide frig we had for 2 years before it failed. Glad we had the Best Buy warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love kitchen-aid appliances

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wouldn’t be disappointed with this purchase, beautiful refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in April and it has worked well for our family. We have the counter depth which is smaller on the inside, but we are a family of three so it works.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent addition to our kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with the refrigerator selection. It has lived up to its product reviews thus far. I am most impressed with the interior lighting very happy and hope it is a dependable appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid -27 Cu. Ft.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space inside. Going from a 2 door, 2 drawer to a 2 door, 1 drawer is a change but i love this unit style.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Extremely happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator for a couple weeks but it's beautiful! Well lit and layed out. The french doors are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space throughout. Love the feature of separate dispenser for ice and another for chilled water. Best refrigerator we have owned over 35 years and numerous fridges

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much room. It is nice and bright inside. I love the pullout shelf in the fridge and the extra space for pizza boxes in the freezer. Awesome refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great addition to the kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home LED lights are great for finding things in the frig Easy to see articles in the frig with French doors

    I would recommend this to a friend