Customer Ratings & Reviews
- Model:
- KRFF507HBL
- SKU:
- 6292012
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Stainless miracle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is performing as advertised. Great ice making.
I would recommend this to a friend Refrigerator in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Good for the money". Model on display and in stock. Best Buy puts the bum's rush on you to add expensive insurance for the pkg. so beware half the discussion will be on adding stuff.
I would recommend this to a friend- Cons mentioned:Noise level
Too Early to Tell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this foe a week but seems to be good. Ice maker very loud. Otherwise runs semi quiet.nice to have ice in door.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman and delivery guys did an awesome job! This is such a great fridge for our family.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it on Wednesday and learning to love it more everyday
I would recommend this to a friend - Pros mentioned:Overall performance
Lives up to the name Kitchen Aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and well built. Lives up to the name Kitchen Aid. Happy with the performance and space.
I would recommend this to a friend - Pros mentioned:Design
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It looks sleek and the design is very efficient.
I would recommend this to a friend - Pros mentioned:Design
new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It's a sharp looking refrigerator that looks great in our kitchen.
I would recommend this to a friend - Pros mentioned:Size
Loving it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! One small scratch on it in the water/ice area but otherwise perfect! So much larger than my old fridge.
I would recommend this to a friend Very bad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
Is the refrigerator making ice?
If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
Is the Ice Maker Turned On?
A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
https://youtu.be/mGo2O9c6FuY
Was the water line installed correctly?
The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
https://youtu.be/22Ee78VfBdE
Does the water filter need to be replaced?
It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
Was the water filter flushed?
Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
https://youtu.be/D2W8jNl5PYs
If this does not resolve your concerns, please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Overall performance
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! This is a great refrigerator and having the ice and water in the door is very convenient.
I would recommend this to a friend - Pros mentioned:Size
Refrigeratordream
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new refrigerator. It is roomy, quiet, and very efficient.
I would recommend this to a friend So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces the same model we purchased new three years ago that was just taken back under the Lemon Law. It was a disaster. Luckily I purchased the extended warranty back then. It was a battle, but after four major repairs with never figuring out the cause of the problem AIG insurance policy authorized the buy back. The only negative was the new one cost me an additional $450 out of my pocket and I lost the balnce of my five year extended warranty.
I would recommend this to a friend- Pros mentioned:Capacity
Love the lighting and shelving.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows me to store so much more than my old side by side. Finish just matches my dishwasher sine it is Kitchenaide also.
I would recommend this to a friend - Pros mentioned:Lighting
Love it but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is wonderful. Space and lighting magnificent. Disappointed at cheap material on deli drawer as a tub of sour cream fell onto it and made a small dent in the silver plastic piece on the top of the drawer. A refrigerator that costs over $2500 should not have this type of problem!
I would recommend this to a friend Wise Choice?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a month in, I would have to say the money invested so far has been wise... time will tell
I would recommend this to a friend- Pros mentioned:Size
Great fridge with lots of space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and size of this fridge! It has all the room you could possibly need in both the freezer and fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as Designed. Does the Job and will be an added benefits. Great Brand. KitchebAid us the Best.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I absolutely love this fridge. Was very surprised with how quiet this unit is. Would recommend to anyone.
I would recommend this to a friendVery happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than expected. KitchenAid is hard to beat. No regrets on this purchase
I would recommend this to a friend