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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4.1 out of 5 stars with 872 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 872 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refridgerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my kitchen perfectly! Water and ice are delicious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my new refrigerator. It works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to store food items. easy to wipe clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Abbey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get into both the fridge and freezer. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new fridge! A lot of room for food!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refridgerator! A lot of room for food!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LED Lighting Issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a quality product from a reputable brand. Unfortunately, I have had several quality issues with LED lighting and ventilation control actuators. Frustrating when you cannot seem to spend enough money to buy something as technologically complex a lousy refrigerator. LED lights should last the LIFETIME of the unit. going on the 3rd replacement in 18 months.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello John, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Quality Price Ratio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, well constructed, from a premium brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by Geek Squad. Easy to clean and enjoy having both ice and water separate slots. Found that we can still get water and ice while opening right side of refrigerator which stopped our previous brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Compressor Failure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliance that sat in same apot for 2 years and 2 months running fine until compressor went out. When called for assistance even though warranty reads 5 years on major components with compressor being one of them listed I was quickly told its only 12 months. Very expensive appliance for only 2 years of use.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and we would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Good kitchen aid fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a wonderful fridge. Got if for a good price. One of the best ones on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lots of problems with BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You all can read your notes and then publish that you had bungled the warranty and had to replace my fridge no charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good. LG refrigerator replaces only lasted 7 years. Hopefully this Kitchenaid refrigerator will last longer. Sales people as Best Buy very helpful. Delivery was ok. It went on sale after purchased and was given the lower price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice cubes are very small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to larger cubes from or previous Frigidaire. Ice delivery is delayed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful refrigerator but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home and removed factory packing only to discovered right side door had a whirlpool logo on it and inside that door were three Whirlpool handles factory wrapped instead of the distinctive round Kitchenaid type. Lower freezer door had Kitchenaid logo as it should be. Water filter was missing as well. Called Kitchenaid and two weeks later the correct pull handles were installed. Was promised a water filter would be sent via FedEx and have not received that yet! Huge quality control and customer service issues in my experience. You may want to avoid. Best Buy not at fault.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We're sorry that we are not meeting/delivering these expectations. If you have any further questions or concerns please reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with my purchase. Love the ice maker and water dispenser as I don’t have to open the door to get them which helps the fridge not to work as hard to keep things cold. Love the print shield as it looks pristine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soiid Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value. The water collection tray could be deeper to help avoid overflow of accidental spills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have a lot to go with

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be in the bed for the first day and I will be there soon to

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    So Sorry For my Money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage Refrigerator. We bought 3700$ for this product after purchasing a new house. We were happy to do that as a very good purchase. But after 6 months the compressor stopped working. We called Customer service and after 10 days they send someone to repair. after one month again the new compressor has a lot of noise. you can hear that when you sit in the hall room. it is not making ice !! between the freezer and refrigerator is water which shows the rubber is not fixed. Do NOT waste Your money on this Brand.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Sina. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3yCIPeF or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    New Style Fridge for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the French Door Styje Fridge w/ Chest Freezer. So far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst refrigerator ever purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is defective and ice maker broken. Have had three replacement doors come and all are defective. Plus the ice maker has stopped making ice. Tried all trouble shooting steps but still won’t work.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand