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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4.1 out of 5 stars with 872 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 872 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal - with friendly delivery and helpful setup

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer compressor went out after after warranty is expired. Dont waste your time and money with this model.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Easy to change shelves and keep clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the print shield; interior layout is convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the sales team!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the entire sales group at Beat Buy!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so beautiful looking. I would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A total nigtmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and paid the full price to make my wife happy. We noticed some defects and requested an exchange. The replacement came with dents too. Today they brought another one and it was OPEN-BOX and had defects too. Now we're scheduled once again for Wednesday and really suspect it'll be free of problems this time. So it was supposed to make my wife happy but they turned it into a nightmare. Btw I don't have any problems with the quality of the product, in general I'll rate it over 4 out of 5 (the material quality of the drawers is a bit low compared to what you pay.) I'm really disappointed with the service I get.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look at better options for your $$$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saddens me that we had to settle on this refrigerator ... we had to get one ASAP because our other one died! I don't like that it takes a whole day to get ½ a bucket of ice, and the bucket is very small. There is no way to get "extra ice", as in the last refer. I cannot have the humidity different on the drawers; the finish is NOT fingerprint finished. It's as bad as the stainless steel finishes. The stupid "pizza" thing in the middle of the freezer drawer should be able to be removed ... NOPE, I have to work around it. I wish there had been better choices available. And, for what we paid for it, I'm VERY dissappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello NawnieInLQ, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Great refrigerator, if you can get it to work....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is less than a year old and we've had at least 6 service calls. It hasn't worked properly for about 4 months. KitchenAid is not at all helpful.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, KMZ24. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Noisy fridge! No more kitchen aid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a really really really loud fridge, keep making popping/knocking noises at night, I’m so tired of the noise it keeps me up at night.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Kelvin, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen aid Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,but like with all of these refrigerator that make ice and cold water you need to but filters

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig… it was pinged when installed but received a small credit. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aide Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my kitchen Aide No problems so far ! Will never go back to buying a SamSung . Black Stainless Steel finger print resistant Would recommend !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Would have given it five stars, Except that I had to get a new water filter because the water was murky after 3 gallons of flushing. I had to go to Best Buy and exchange for another water filter. It took about another 3 to 4 gallons before the water cleared up. But it’s great now.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator. Easy to install and use. Clean lines. Modern design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator completely died in less than 3 months. still waiting for repair; needs a new compressor--haven't had a refrigerator for 4 weeks.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello richard, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Product reputation can be misjudged.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been a disaster. Beautiful unit visually, but does not cool. Awaiting service call on brand new unit.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey KitchenAid, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Ice maker went out in 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because my ice machine went out on my Samsung and purchased a kitchen aid now it does t work at all.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Salemme, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 1 out of 5 stars

    Control board broke within 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control board went out within 5 months. This means that the fridge and the freezer can't keep temperature and the lights keep flashing on and off. As a fun bonus, geek squad cannot service Whirlpool/Kitchenaid fridges while they're under their manufacturer's warranty, even though you have to pay for it, and the Whirlpool service line is only open Monday through Friday. Fridge started malfunctioning the Friday of memorial Day weekend, so if I'm lucky I might get somebody out next week. In the meantime I've lost almost $500 worth of food.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey SerenityG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Junk.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started making a noise 30 days in. It took them 6 months for warranty repairs, and the issue started again 30 days later.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Eric, thanks for the review. We regret to hear that your Refrigerator is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen aid.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just installed a week ago. Working Great .

    I would recommend this to a friend