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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 876 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 876 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. One of my favorite brands. A great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Fits perfectly into our cabinets. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lance Hamilton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, delivered on time, no damage on delivery

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge has lots of storage and really like the freezer on the bottom !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was exactly what we needed. Great look and lots of room for a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happy with the fridge. It keeps everything cold. The color is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
      Is the refrigerator making ice?
      If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
      Is the Ice Maker Turned On?
      A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
      If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
      Was the water filter recently replaced?
      If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
      https://youtu.be/mGo2O9c6FuY
      Was the water line installed correctly?
      The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
      Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

      https://youtu.be/22Ee78VfBdE

      Does the water filter need to be replaced?
      It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
      Was the water filter flushed?
      Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
      No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
      https://youtu.be/D2W8jNl5PYs
      If this does not resolve your concerns, please contact us directly via:
      Facebook at https://tinyurl.com/KitchenAid-Facebook
      Instagram at https://tinyurl.com/KitchenAid-Instagram
      We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great. very spacious inside. love the door handles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Hight quality appliance. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It looks and functions as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    freezing issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Only objection is that items in the back of the fridge do freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. It’s everything I wanted and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product working very good,My wife is happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works very well Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Quiet and interior efficient. Love not having to clean fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge - fits the space perfectly and love the functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, quiet, nice water and ice system design. Happy wife, happy life!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, well organized and fingerprint free!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Very spacious. I wish the side material was the same as the front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and easy to use and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful refrigerator as it holds it temperature and the ease of use is great

    I would recommend this to a friend