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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 316 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.6 out of 5 stars

  • Value

    Rating 2.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers love the spacious design, excellent lighting, and quiet operation of this 26.8 Cu. Ft. French Door Refrigerator. Many appreciate the ample storage space provided by the numerous drawers and shelves. However, some users have reported issues with the ice maker's reliability and occasional cooling problems. A few also mentioned concerns about the stainless steel finish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 316 reviews
  • Rated 5 out of 5 stars

    Hard to NOT love this fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. No other words needed for to describe it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unreal amounts of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - big upgrade for our kitchen. Smart and attractive appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as expected, made with quality, very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was exactly what I wanted. So far not disappointed in my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought all kitchen aid appliances to update my kitchen. All in stainless steel. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we went with this frig as it handles everything we were looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy with the buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is loose inside... Don’t think I would buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator. It looks great and is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REAL NICE FOR THE MONEY $2500 BEST BUY / LOOKS AND FEELS VERY HIGH END!! GET ONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is exactly what I needed! No issues so far. Looks great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. Lots of functional space and amazing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Nice freezer for organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and all the space inside works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and very functional. The freezer is huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough awesome things about this fridge!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Practical and useful. Still need to wipe away smudges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price! I will update more once the product is delivered.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Stay away from this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all reviews before considering this refrigerator. Looks beautiful but has many many problems. The one I had delivered had a bad ice maker . Returned to store and bought an LG.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello LB1206, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Two service repairs in 14 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First repair didn't replace all parts they were supposed to. By the time we called for a follow up to the remaining parts too much time had lapsed and we didn't qualify for them to replace the parts anymore. The fridge ran fine for a few months. Second malfunction was believed to be the fan motor. They ordered parts and ghosted us for over a month. We're using a cooler for a fridge for 10 days the first time and are on day 2 of 7-10 now the second time. We love everything else about this fridge. Not a single other complaint. But this is two repairs needed in less than 2 years.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    a flop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived, did not work, called Geek, came and declared it defective. Unacceptable at that price level. Returned it and bought a LG. Great purchase. Would have loved to buy American but was left disappointed.

    No, I would not recommend this to a friend