Customer Ratings & Reviews
- Model:
- KRFF577KPS
- SKU:
- 10758201
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
to a friend
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one we purchased. Excellent product would recommend over and over.
I would recommend this to a friendExcellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just delivered and installed. Superb setup crew! L e the product.
I would recommend this to a friendBEST BUY IS THE WORST COMPANY EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY IS THE WORST COMPANY EVER!!! I received a product that doesn’t work, they came and set it up and it felt a little cool. We added our groceries in there and turns out it was defective and ALL my food spoiled!! I will never work with Best Buy again!!
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Jerry. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect frige the best prices costumer Care too i buy Again
I would recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage they are not fixing my fridge had to buy a new one from another company that would service. Fridge went bad on day one and best buy wont do anything. Im contacting my local media
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good KitchenAid French Door Refrigerator Thank you
I would recommend this to a friendDid not work for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well for us. Had to get it serviced multiple times before ultimately returning it.
No, I would not recommend this to a friendPlanned Obsolescence
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for just over a year and "Planned Obsolescence" is kicking in. Door handles are coming loose and ice maker/water dispenser are failing. At least I didn't waste money on the "Extended Warranty" that would be up by now. At least I didn't buy a Samsung, my brother did and the auto defrost burned out in less than a year and he found out that the 5 year sealed system warranty that used to be an industry standard was only 30 days for Samsung and the defrost is not repairable.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
NOT HAPPY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year 3 months stopped working. called for my 2 year warrantee had to pay $107 for a tech to come diagnose problem...appointment is 12 days to come out in the San Antonio area.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Refrigerator door damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator came with a door damaged and we still waiting for your call to let us know whats going to happened
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 service calls and thank god it was in the manufactures warranty. Stay tune and let’s see how total tech handles future issues
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you.
Don’t buy a Kitchen Aid refrigerator from Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge in May 2023 and I’m on my 2nd repair and service ticket already. Best Buy doesn’t service the appliances themselves they farm you out to someone else. I’m very dissatisfied with my $3000 refrigerator and I see a long future of repairs and disappointment with this kitchen aid fridge. Not happy , try another dealership you won’t get and customer service from Best Buy
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JamesM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Bad ice makers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 2…both ice makers did not work….exchanging. ThoughtnKitchenaid was the best….but ….NO…..
No, I would not recommend this to a friendPremature failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over two years old and having problems. Really difficult to get help and service from Kitchenaid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you.
Delivery people They broke our main entrance door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people no good they broke our Door man entrance Door so sad
I would recommend this to a friendBroke within the first 6 months.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple things broke within the first 6 months. Despite having a 5 year total protection warranty, I have had to wait over a month (with no working refrigerator) to get my repairs done since we have to go with the manufacturers warranty the first year. I have never had an appliance fail this quickly. BEWARE…not worth the extra cost. Go simple.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
KitchenAid falls short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud ice maker and overall cheap looking. Flimsy drawers and plastic freezer. KitchenAid has really went down hill. Have had a month and absolutely hate it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Worst Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy - it make horrible noises and Kitchen aid tech has no solution for it
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Abhi. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and very poorly built. Freezer is uneven and doesn’t close properly
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Chris. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Not even a 1 star
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING do not buy this fridge! First one we ordered we noticed a large sound from compressor. Swapped it out. Problem was the same but lived with. EXACTLY ONE YEAR LATER the fridge has stopped working. Dont waste your money. So disappointed
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.