Customer Ratings & Reviews

It a very nice looking fridge and so far its working as it should. The inside is nice looking but feels cheaply made. Not like the refrigerators of 20 years ago. It seems now manufactures are moving toward the make ot look nice and hopefully the customer wont get 10 years out of it so they can buy another. Seems everything now is lacking in the quality that my generation is used to.

I've only had it a few weeks but I love it. It's well designed to hold the most amount of food. I like the small details that make a big difference. I still don't have the ice maker hooked up but I don't foresee any issues. I would recommend this refrigerator.

The fridge was installed several days ago. So far everything works fine and the fridge looks very stylish. The installation crew did a great job taking the old fridge away and installing new one.

Great quality! It has so much storage space and also freezer door has a place to store pizza.

Great fridge! I would definitely buy it again. A bit pricey tho

Quiet and fingerprint proof doors make this fridge good but the storage is the deal

Aesthetically pleasing, nice lighting, spacious, convenient storage areas.

The fridge itself isn’t bad, but the ice maker is terrible. We’ve had it less than a month and already have a service appointment scheduled (which is weeks out) because something is wrong with our ice maker. If I’m told parts need to be ordered or that’s just how it is, it’s going back to Best Buy. For $3000+ I expect more.

A lot of space . Get condensation on top if freezer door

Do not buy! We had the refrigerator for 1 year and 1 month and the compressor broke. They came and fixed it but it was a hassle to get the service repair work. And the company they contracted the work out to were complete jerks. We also bought the stove and dishwasher as a package. One of the burners on the stove does not work correctly, stays on high all the time. And now the dishwasher is making a loud noise when running. Stay away from Kitchenaid.

I purchased this refrigerator one month ago. I am very disappointed that as of today, the ice maker still does not work. I have had 5 different visits by different repairmen and so far no one has been able to fix the problem.

The experience both purchasing through best Buy and now dealing with KitchinAid is a nightmare. Best Buy broke our water valve during instillation. Brough a damaged refrigerator the second time, and now after 1 year the new refrigerator has completely stopped working. Best Buy has washed their hands and we've spend hours on the phone all while having a fridge that does not work. AVOID AT ALL COST

We bought this and 21 days after warranty expired, it died. This went from fridge to oven and cooked our food. Kitchen aid said they would cover repairs as there is a known quality issue with them. The factory service company schedules two weeks out and commonly calls morning of to reschedule. We have been rescheduled twice now. If you buy this unit, which I do not recommend, get the service plan because it will need repair.

Beautiful inside and out! Absolutely love the water measuring feature options built in.

I would give it 0 starts if I could. I don’t typically leave reviews but I figured I could save someone the trouble. I read positive reviews on this fridge before purchasing (I guess that’s the scamming in marketing), in less than two years of having this brand new Kitchen Aid fridge, it started malfunctioning. All my groceries started going to waste in less than a week. The only thing that works is the freezer and two produce drawers for cooling. Best Buy couldn’t help me since it was past (1) year of purchase. I had to call Kitchen Aid, and then they said it would cost me to repair or replace. Spend your money on a more reliable brand. I will be purchasing a Bosch model to replace this.

Has a problem with the fridge being loud. Called the company who sent a third party tech. He checked the fridge and stated that its frame damage! This is day 3 of delivery.

After you install the refrigerator it is makes loud rumbling sound.i can send you video of the sound that it is making.

This fridge has a design defect, well known problem with the condenser freezing over due to a design defect. It also has a hard time cooling. After the warranty it will most likely have issues as it did with mine and with many others, so much that it is being included in a class action lawsuit. It looks nice but that is all.

Was disappointed, I bought my fridge March 17 /23 and it not working.

I bought this refrigerator in Feb of 2022, before the end of the month it completely stopped working. Best buy was kind enough to replace it. Now 20 months later the mother board is fried causing loss of everything on the fridge and KitchenAid wont do a thing. $2000+ paperweight in my kitchen.