Customer Ratings & Reviews
- Model:
- KRFF507HBS
- SKU:
- 6260433
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Beautiful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took delivery today but it is so beautiful! We can’t believe how much room is in the top fridge with the French doors. The bottom freezer will take a bit of getting used to but also a lot of room compared to a side by side.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working great, more space that I thought specially the freezer part. It’s pretty nice the way they organized the drawer section. Also the ice machine and the water filter is pretty nice and easy to use.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious refrigerator and freezer. Water dispenser can be configured using the digital pad. Ice is stored within the refrigerator door and does not take up extra space in the freezer.
I would recommend this to a friendOverall happy with fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with the refrigerator. The large drawer inside slides open when ever you open the door and the blue stickers with the black arrows left the black arrow markings on the drawer. Little by little coming off but don’t want to scrub and scratch.
I would recommend this to a friend- Pros mentioned:Overall performance
Great overall refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great and holds a lot of food. This is our second one. We bought one for our previous home and another for our new home. Works well.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Never had an issue with it. Would definitely recommend it to anyone looking for a new fridge.
I would recommend this to a friend Very bad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
Is the refrigerator making ice?
If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
Is the Ice Maker Turned On?
A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
https://youtu.be/mGo2O9c6FuY
Was the water line installed correctly?
The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
https://youtu.be/22Ee78VfBdE
Does the water filter need to be replaced?
It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
Was the water filter flushed?
Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
https://youtu.be/D2W8jNl5PYs
If this does not resolve your concerns, please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Overall performance
Best Refrigerator Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge we have owned and we've had them all. This fridge is so quiet that we almost think it isn't working but it works wonderfully. It is also great to look at! Couldn't be more pleased!
I would recommend this to a friend - Cons mentioned:Noise level
Lesson learned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water was not hooked up because installers didn't have right fitting as well as they told my husband the wrong fitting size. Doors are not even. Water leakage and knocking noise. I'm calling for repair service.
I would recommend this to a friend - Pros mentioned:Overall performance
KitchenAid refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new KitchenAid refrigerator. Best refrigerator we have purchased in many years.
I would recommend this to a friend - Cons mentioned:Noise level
too loud, too often
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the level of noise coming from this thing. My sound level meter is showing 58-59 decibels. It is almost always running at this sound level. A small percentage of the time it is quieter but still making noise, and acceptable level though during these times. It is almost never not making noise. Much louder and more annoying than our 10+ year old Whirlpool side-by-side it replaced. Unless there is something faulty that can be replaced, this thing is going back. I'll update the review if it's fixable.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey mrmike, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
- Pros mentioned:Design
Best of best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design good quality, they last forever, it worth every penny
I would recommend this to a friend Missing Mag Wheels & Custom Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far all good. only thing I have issue with is the crushed ice "blowing" out the side walls on the rim of glass being used at the time...
I would recommend this to a friend- Pros mentioned:Design
We love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful easy to clean, filters are easy to reach and change. Adjustable shelves for maximum storage and doors will hold a gallon of milk with ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. The guy scratched the floor. The fridge works fine. It makes an alarm if the door is left ajar.
I would recommend this to a friend Love love love it....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it from the beginning... only one problem... when all the packaging was off there was a very small dent in the left door. Best Buy was awesome at getting it exchanged... very happy... Thank you Best Buy
I would recommend this to a friendGreat fridge that matches all of our other stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. The shelves are laid out very well, and the freezer is pretty spacious compared to other drawer style freezers I've seen. Overall we are very happy with our purchase
I would recommend this to a friend- Pros mentioned:Design
good design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made with design upgrades, quite, and efficient
I would recommend this to a friend Kitchen Aid Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new large amount of space we have. Went from a side by side and am amazed at the increase of space in both the freezer section as well as the refrigerated section
I would recommend this to a friendKitchenAid Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with great space. Freezer has space for just about anything and being so low that it makes it easily accessible. Would buy again.
I would recommend this to a friend