Customer Ratings & Reviews
- Model:
- KRFF507HPS
- SKU:
- 6260435
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Kitchen Aid
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best best bang for your buck as far as space and ergonomics
I would recommend this to a friend- Pros mentioned:Capacity
Love this Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of 4 and this fridge has a lot of space. It’s nice being able to see everything when you open both doors. The ice maker keeps up with our demand. So far no regrets!
I would recommend this to a friend Mr Bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is now happy with our most-used appliance, full width refrigerator shelves especially. Wish I could see internal temperatures on control panel
I would recommend this to a friend- Pros mentioned:Capacity
Director of housekeeping.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, no finger prints on the door. Easy to clean. Plenty of room to accommodate my food.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Don’t buy this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t produce enough ice. It is also poorly designed. When the ice is low the bar that moves the ice into the dispenser is too high and just rotates above the ice not moving the ice into the dispenser. The ice tends to thaw and refreeze into a block and prevent the ice from being dispensed. Then the ice being produced goes on top of the block and can’t be dispensed without removing the block and and the new ice. Even with the max ice setting the ice maker doesn’t produce enough ice for 2 people to use on a day. If I didn’t have to go through the hassle of removing everything from the freezer and refrigerator, and wait for a new one to be delivered, wait 24 to 48 hours for the new refrigerator to be ready to add food into, I would of returned this refrigerator and get a different one.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello NE2sat2, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Beautiful and spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and beautiful. I love the freezer secondary drawer that is nestled above the pull out drawer. It gives so much extra space.
I would recommend this to a friend- Pros mentioned:Lighting
Bright fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. It’s the brightest fridge we’ve ever had the lighting even makes the food look better!! The crushed ice is a favorite too.
I would recommend this to a friend - Pros mentioned:Capacity
Smudge free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It roomy and doesn’t smudge easy, you can see everything in your freezer. Lots of room.
I would recommend this to a friend - Pros mentioned:Capacity
Functional configuration and easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator that offers functional storage and good capacity. Easily installed and able to adjust with ease.
I would recommend this to a friend - Pros mentioned:Design
Excellent addition to our kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with the refrigerator selection. It has lived up to its product reviews thus far. I am most impressed with the interior lighting very happy and hope it is a dependable appliance
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge in April and it has worked well for our family. We have the counter depth which is smaller on the inside, but we are a family of three so it works.
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of storage space throughout. Love the feature of separate dispenser for ice and another for chilled water. Best refrigerator we have owned over 35 years and numerous fridges
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This. Fridge works really good i recommend it and looks good
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, bigger and cheaper than the KitchenAide frig we had for 2 years before it failed. Glad we had the Best Buy warranty!
I would recommend this to a friend - Pros mentioned:Design
Beautiful refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much room. It is nice and bright inside. I love the pullout shelf in the fridge and the extra space for pizza boxes in the freezer. Awesome refrigerator!
I would recommend this to a friend Very bad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
Is the refrigerator making ice?
If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
Is the Ice Maker Turned On?
A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
https://youtu.be/mGo2O9c6FuY
Was the water line installed correctly?
The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
https://youtu.be/22Ee78VfBdE
Does the water filter need to be replaced?
It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
Was the water filter flushed?
Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
https://youtu.be/D2W8jNl5PYs
If this does not resolve your concerns, please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Design
Great addition to the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our home LED lights are great for finding things in the frig Easy to see articles in the frig with French doors
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrogerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really happy with the new fridge. So far everything looks and works as it should
I would recommend this to a friend Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought a house recently which had an old Kenmore refrigerator. I think it was as old as I am. After a lot of back and forth in store looking at cheaper models, we decided to go with this fridge. We are so happy we did. This fridge is so worth the price! I am waiting to have natural gas installed in the house and as soon as that is in, we will be replacing the rest of our appliances with Kitchenaid products.
I would recommend this to a friend- Pros mentioned:Lighting
Extremely happy so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this refrigerator for a couple weeks but it's beautiful! Well lit and layed out. The french doors are great!
I would recommend this to a friend