Customer Ratings & Reviews
- Model:
- KRFF507HPS
- SKU:
- 6260435
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's overall performance, design, capacity, size, and lighting. Many appreciate the pull-out shelves and the spaciousness it offers. However, some customers have expressed concerns about the ice maker's performance and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Kitchenaide Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, lots of room, looks great and slow close doors are a plus
I would recommend this to a friend - Pros mentioned:Overall performance
Aid in the Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product! Quiet Dependable and a great interior design.
I would recommend this to a friend Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge inside and runs very quite. Freezer holds more than what it looks like it should hold.
I would recommend this to a friend- Pros mentioned:Overall performance
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is working well, hopefully lasts long.
I would recommend this to a friend - Pros mentioned:Design
Beautiful interior illumination, sleek exterior,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, sleek design, makes a great sight appeal to the kitchen
I would recommend this to a friend - Pros mentioned:Size
bigger than I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size refrigerator. Went from a side by side to this. So far I like it. Would recommend.
I would recommend this to a friend - Pros mentioned:Capacity
New refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. It has a large capacity, and the bottom drawer freezer is plenty large.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. I will certainly recommend to my friends.
I would recommend this to a friend - Pros mentioned:Lighting
Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Love the led lights. No fingerprints snd easy to clean
I would recommend this to a friend Very bad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In just 1 year, the compressor had to be replaced (the technician who came to replace it told me they’re having that issue a lot), and now, right after the one-year warranty expired, it stopped making ice. It’s noisy. I bought it to replace a Whirlpool that also had problems, and it turns out they’re made by the same manufacturer. I wouldn’t recommend it to anyone.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .We appreciate you bringing your concern about your Refrigerator to our attention. Please find the following professional troubleshooting tips for optimal performance:
Is the refrigerator making ice?
If the Ice maker is making ice but not dumping it into the ice bin, try resetting the Ice Maker. To reset the ice maker, unplug the refrigerator for 1 minute. After resetting, wait a couple of hours and check for ice production; ice is in the bin.
Is the Ice Maker Turned On?
A common reason an ice maker does not make ice is that it was accidentally turned off. Sometimes, resetting the ice maker can resolve minor issues. Locate the reset button on your ice maker (consult your manual if unsure) and press and hold it for a few seconds. If your refrigerator doesn't have a reset button, perform a power cycle by unplugging it for one minute and plugging it back in. Refer to How to Turn the Ice Maker On for more information on using the ice maker.
If the Ice Maker is not connected to a water supply line but remains turned on, it could cause the following: a buzzing noise, the refrigerator may be too cold, food in the crisper drawers may freeze, and the freezer section may get too cold.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.
https://youtu.be/mGo2O9c6FuY
Was the water line installed correctly?
The refrigerator must be installed to a cold water supply for the ice maker and water dispenser to work. To connect the shutoff valve and the refrigerator, use 1/4" (6.35 mm) O.D. (outside diameter) soft copper or PEX tubing. It is recommended to leave a coil of copper or PEX tubing (service loop) to allow the refrigerator to be pulled out of the cabinet or away from the wall for service or routine cleaning.
Check to make sure there are no kinks in the water supply line. A kink can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
https://youtu.be/22Ee78VfBdE
Does the water filter need to be replaced?
It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps to ensure a continual supply of cleaner, fresh-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser, potentially causing low ice production and a slowed water flow. KitchenAid recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round. https://youtu.be/LIP-Za8XnzU
Was the water filter flushed?
Flushing the system is needed every time the filter is changed or when it is first installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality. The amount of water needed to flush the water filter varies depending on the specific filter. Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.
No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon.
https://youtu.be/D2W8jNl5PYs
If this does not resolve your concerns, please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great shelf and freezer space. Holds temperature. Easy to clean.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge plenty of room water dispenser by the ounces dispences whole ice or shaved
I would recommend this to a friendVery spacious refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room in the refrigerator space, however, limited space in the freezer compartment.
I would recommend this to a friend- Pros mentioned:Overall performance
Baby It’s Cold Inside
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great appliance! Really solid fridge. Freezer drawer is super spacious.
I would recommend this to a friend - Pros mentioned:Lighting
great refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife love the inside layout and lighting. The controls on the front door are simple to use.
I would recommend this to a friend - Pros mentioned:Size
Perfect!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Perfect size refrigerator that holds more than we had expected. Love it!!!!!
I would recommend this to a friend - Pros mentioned:Size
Kitchenaid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, plenty of space and compartments
I would recommend this to a friend - Pros mentioned:Capacity
Mr Freeze
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our new Refrigerator, lots of room , delivery went well
I would recommend this to a friend New frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new frig was delivered on 8/1/22. 2 techs were to deliver it to the kitchen. One of the techs wasn't strong enough and they damaged the hardwood stairway and put a dent in the frig. Another one was ordered and delivered on 8/9/22. Installing it wasn't any issue, but they didn't fully unpack and inspect the interior. There was a tray and a drawer that were defective. The parts were ordered but received the correct tray but also got 2 trays and 2 drawers for a different model. I called in and they said to deliver them to the local store. At the store they had no idea what to do. I still need a drawer. At this point I am requesting a discounted price for all problems we have gone through. Thankyou
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .We understand where you are coming from and apologize for any inconvenience. We'd love to see if we can help with your situation, so we ask that you please private message us with your name, email, phone number, street address and the model and serial number of your appliance.
Tons of room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, great customer service! The refrigerator is awesome. I would give it a 5 star but because I bought open box it does have some cosmetic flaws on the inside.
I would recommend this to a friend