Customer Ratings & Reviews

Have not yet received this appliance, but I believe in the brand.

So I have had this fridge since April 15, 2022, about 9 months in, on January 27, 2023 it stops cooling all together. Initially I noticed the ice maker was leaking, then about a day later I noticed both the refrigerator and freezer stopped working. Well lucky for me I got the extended warranty through geek squad right? Well I was under the impression that they would come and fix it no matter what happened for the period of time I purchased the warranty. (At least that's what I was told) Well I contacted geek squad only to find out that they said I had been lied to, and that the first year has to be serviced through the manufacture. Also keep in mind that even though they don't service the fridge the first year, it still starts the "protection plan" the day you purchase your appliance. Anyways I contacted the manufacturer and the stones day they could give me was a week later, so all my food went bad, and here I am a week later with a broken fridge. I did not have any power outages or any thing out of the normal happen at my house. I'm upset at the fact that this fridge didn't even make it a full year. The fridge looks great with all of my matching appliances, it just doesn't work. Honestly just go with the whirlpool one I would say. Maybe you'll have better luck than I did.

Perfect, except one scratch on one of the plastic interior door holders, Refrigerator was not in a box when delivered to my garage, but was wrapped very well. Love the Refrigerator, my salesgirl was AWESOME TOO!

I have been waiting on Ashley to contact me to get the sound bar I ordered and the vent hood corrected. It is near impossible to get through in the first place and to get them to call back? No. I have been into the store, talked to Shawn, in which was nice at the time, but has yet to take care of the problem either. I loved the in home consultation but after the products were sold, the experience has been poor, to say the least. The KitchenAid refridgerator has had to have the doors realigned twice and are still not straight. and the stove came dented and scratched. They did replace, but it was another inconvenience. And, my television has to be turned all of the way up to hear because I was sold one that I have to have a sound bar to hear it well. I do not have it a month later.

Housing around water filter was cracked upon delivery.

I like it. Great easy to use, i recomende to my friends my fanily.

Nice refrigerator but terrible ice maker. It does not make very much ice or cery fast. Freezes up and needs work after first year.

All great, and installed on time and complete. The two guys were courteous and professional, The refrigerator doors had to be removed and reinstalled. All good!

We bought this one first, but after more research, decided on the LG model instead. We have a KA dishwasher and like the brand, but this fridge just seemed a little too basic. One negative was the inside door shelves were small and the bottom ones were hard to get to. We love the LG we got.

It’s great. Plenty of room. Like the round door handles.

Door is defective and ice maker broken. Have had three replacement doors come and all are defective. Plus the ice maker has stopped making ice. Tried all trouble shooting steps but still won’t work.

Extremely disappointed, as own other KitchenAid appliances. Within the first day condensation was showing on everything rubber seal.cleaned and made sure every rubber seal was dry and the next morning the condensation was there. Ice maker never started working. Suppose they’re smudge proof stainless steel, not so. Showed everything. On day 5 exchanged KitchenAid for a different brand.

I was quite disappointed at the door shelves, some of which are not usable and the shelf arrangement. I have had a series of Kitchenaid refrigerators and have never had this issue.

I love my refrigerator. It is stunning, spaceous ,& energy saving. & food stays fresher longer . I have recieved so many compliments.

KitchenAid products are hard to beat unless you want to pay more than double elsewhere for commercial products.

Shopping at Best Buy was awesome. The sales associates are knowledgeable and helpful. I would highly recommend kitchen Aid and Best Buy

I love the refrigerator and all of the functions. The ice and water both seem slow, but that may be due to other issues at my pump.

Very good product, my friend had the same and i very much like the kitchen aid refrigerator

I ordered this item on a Thursday and received notification that it was ready for pick up the next day. This refrigerator meets all of our family needs.

Icemaker is very noisy. french doors sometimes stay open and the is no alarm to notify that the door is still open.