Customer Ratings & Reviews
- Model:
- KRFF577KBS
- |
- SKU:
- 6534862
Customer reviews
Rating 4.3 out of 5 stars with 511 reviews
(511 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator, particularly its overall performance and ample storage capacity. Many customers also appreciate the design, appropriate size, and perfect lighting. However, some customers have expressed concerns about the noise level and ice maker performance, with a few mentioning condensation issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Kitchenaid refrigerator to replace the Samsung refrigerator that came with our new house. It has been a HUGE improvement. I love that it tells you how much water is dispensing into your cup!
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
KitchenAid French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful design. well organized shelving for food storage.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Kitchen aid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very happy with my fridge, however one of my deli doors does not close properly
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
After two, inside of a month, we switched brands
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible product! We had two. After a few days, the first began to collect water on top of the freezer drawer gasket. Attempts to get the gasket to seal better were useless. We sent it back and received a 2nd one. We had the same problem. Also, the freezer is inadequately lit. The faux wood and chrome plastic in the refrigerator compartment give this model a cheap look. I'm sure it won't wear well. We finally decided to replace it with a GE Profile. The GE quality seems better overall - time will tell. We have an older KitchenAid dishwasher, and it is a nice product. I don't know if there is a problem with this model or if they've cheapened the KitchenAid brand. I do want to add that Best Buy's customer service was very helpful. There was a 3rd fridge that arrived dented, and we turned it away. Even though it took four tries, Best Buy didn't waiver in their effort to help us.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my new fridge. The design in the inside is very sharp and looking really good and nice. Very spacious and looks really good.price is just right and I got discount during Black Friday
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good refrigerator. I like that it has lots of space and I especially like the pull out shelf. The ice container is easy to get at if you want to get at the ice without using the dispenser in the outside door.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product ! Fast shipping ! Would highly recommend !
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Subpar Ice Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had constant issues with the ice cube maker leaking, freezing, and not producing ice. A technician came out to fix it and has not been able to go to max ice mode since.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It is very quiet and the ice maker in the door is great. Lots of room and the adjustable shelves make storage a snap. Also looks great.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Works great and I’ve had 0 issues. Had it for a little over a year.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking our new refrigerator, and like the way it’s design matches our other Kitchen Aid appliances.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Another great Kitchenaid product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get nervous whenever I have to make a large purchase. I always second guess my choice but I LOVE this fridge sooo much…it looks nice and is amazing!!! So glad I purchased it.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 2 out of 5 stars
Kitchen aid appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the fridge but the delivery did not go well. I was told by the installer that there was a slow leak coming from the ice maker. He also stated that there was nothing he could do and he could finish the install but water would continue to leak out. No he really was going to push the fridge back with a leak. Then he offered 39.95 hose replacement option to correct the water line leak then told me he couldn’t install it. I got very frustrated and went to Lowe bought a new compression fitting for under two dollars and had water to the ice maker in a matter of minutes. You shouldn’t charge for delivery and installation if you don’t have any intention of actually doing that.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello John, we are sorry to hear about your concern with your delivery. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Design
Rated 5 out of 5 stars
Major Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the new design. We had the previous generation of this refrigerator and it had multiple issues. They seem to have been resolved with the update.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Not what we expected from KitchenAid
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eight months ago, I purchased a KitchenAid over all other brands because it had a solid reputation for good appliances. However, I am extremely disappointed in this refrigerator. It wasn't the most expensive, but it certainly wasn't cheap. There is no control over the swing of the doors, the doors when opened swing so freely, that you have to catch them before they jerk to a stop. The shelving is cheap and the "so called chrome finish on them scratches easily. The stainless steel of the doors leaves finger prints, and when trying to clean them, you can scratch the surface with just a finger nail. The doors of the food compartments won't stay closed. The movable shelf in the middle slides out so easily that I find myself pushing it back in place every time I reach for something on the upper shelf. Overall the materials this refrigerator is made of are of poor quality. My last refrigerator was a Kenmore that I had for over 20 years, and until the last year or so, I had no problems. I doubt if this KitchenAid will last 2-5 years at most. I do like the ice/water dispenser and it has been working well, overall it keeps food cold and it is quiet. My biggest concern is whether or not the drawers, shelving and exterior doors will last with repeated use.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase have no issues and great delivery service
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Needs more Lights freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, the space is nice and the lights inside are bright. For the freezer there is not enough lights. It is gray inside so when you pull the door open there is one light that shines in middle space it is not the greats to see want you have in there. Overall, it is a great refrigerator.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Storage capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, It has do much room. Love the double doors for the refrigerator. I especially like the freezer tray . Lots of space
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great price, Great Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Brand new refrigerator for a good price.
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Worthwhile investment to purchase from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is of very good quality, quite running and the delivery guys were thoughtful, experienced and provided an overview of delivered product
This review is from KitchenAid - 36 in. Wide 26.8 cu. ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend



















