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Customer Ratings & Reviews

Your price for this item is $2,699.99
The comparable value price is $3,799.99

Customer reviews

Rating 3.9 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers regard the 27 Cu. Ft. French Door Refrigerator as spacious, with ample storage, and having a well-thought-out design. They appreciate its high-quality build, efficient ice maker, and adjustable shelves. However, some customers have expressed concerns about the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received our KitchenAid Refrigerator. Love it so far...lots of room..cooled quickly...just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Quality construction, fit and finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is perfect and changes the look of the whole kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 service calls and thank god it was in the manufactures warranty. Stay tune and let’s see how total tech handles future issues

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a month now and we love it! Delivery was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I received worked less than 24 hrs . Best Buy sent a new one out and it’s perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within the first 6 months.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple things broke within the first 6 months. Despite having a 5 year total protection warranty, I have had to wait over a month (with no working refrigerator) to get my repairs done since we have to go with the manufacturers warranty the first year. I have never had an appliance fail this quickly. BEWARE…not worth the extra cost. Go simple.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process in the store was easy. Trying to get it delivered is another story

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and very poorly built. Freezer is uneven and doesn’t close properly

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Chris. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refriferator is ok when delivered they didnt level it broke the shelf and want me to order a new one they would get me a new rerfrigerator doesnt make much sence for a shelf.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance was damaged and could not be delivered

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Damaged, not installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged in shipping, was not installed, reorder now pending

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kitchenaid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed, I bought my fridge March 17 /23 and it not working.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand