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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 513 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the product's overall performance, ample storage capacity, and appealing design. Many also appreciate its convenient size and effective lighting. However, a significant number of customers have reported issues with a loud noise level and persistent problems with the ice maker. There are also some concerns regarding condensation and the water line freezing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 513 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Practical, functional, it's a Kitchenaid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uoside. It's a good refrigerator; functions well, quiet, lots of compartments-- all as expected. Only had it a few weeks so far. Downside: would have looked even better if we could have gotten the fridge to match the rest of our Kitchenaid appliances in black without having to wait 30+ days and evn then with mo gaurantee. That was disappointing. So instead we have it in stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and stylish fridge! I cannot believe how big it is inside without being bulky. It’s a perfect fit to my upgraded kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great but I will never buy a major appliances from Best Buy along the install and delivery company is the same

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking at for sometime; in person, looking at ratings and what others have experiences. Great refrigerator and meets our family needs. Plenty of space which we need with two teenagers that are also athletes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Kitchenaid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. The size and organization of shelves gives us so much space. The only issue is that the large drawer opens on its own when you open the french doors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this identical refrigerator from Best Buy in 2018. Within 4 years it broke for the first time. From October 2022 - July 2024 it had 11 major repairs through the warranty company Domestic & General (866) 333-3134. After the 11th repair I complained about being without a refrigerator from June 2024 - August 2024 and they finally replaced the refrigerator with a brand new one. I will probably NEVER buy another Whirlpool/Kitchen Aide product again, and if I do I will NOT an ice-maker through the door. I will probably go with a very simple top freezer model or a simple side by side. Right now in my garage is 22 year old Kenmore that still freezes great & the refrigerator keeps everything very chilled! They certainly don’t make them like that anymore! It’s very sad!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Kitchen aid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and great quality! And has enough space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features. This is fancy and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage capacity

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fridge! Lots of space and so pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product reputation and initial performance; efficient installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Kitchenaid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase ! This fridge not only looks great but it has a ton of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    KitchenAid 27 Cu. Ft. French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So much thought has been put into where items can be stored with easy access. This fridge is smaller than our previous one, but it feels like we have more room. I like that I can move shelves around to accommodate the sizes of items stored. I am short, and love having the freezer on the bottom. I always know what's in the freezer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy KitchenAid and don't shop at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid and Best Buy are absolute TRASH... We bought four major appliances through BB in November of '23 and the KitchenAid refrigerator's face is already rusting and peeling at the corner of the water dispenser panel. The bottom face of the dishwasher door is also rusting and peeling. Best Buy says to talk to the appliance hotline, appliance hotline says talk to the service technician, service tech says the warranty doesn't cover "cosmetic" damage so try talking to the Best Buy manager... the cycle continues- even though there's clearly a faulty design flaw with KitchenAid's stainless steel. Two separate appliances and both turning to crap in just over 1 year. $10,000 in purchases yet no one stands by their product??? #nevershopbestbuy #neverbuykitchenaid

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the fridge !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the KitchenAid for 2 days -- it is stylish and holds much more than I anticipated -- I would highly recommend especially if you are replacing a similar size Kenmore.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Unpleasant surprises.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crunching noise when sliding of drawer within the deep freeze section in and out. Technicians were not able to eliminate the crunching noise. Recommended unplugging of refrigerator whenever electronic control panel needs to be cleaned is unacceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits every thing we need for a family of 5 and there still space left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection in the washing machine. I love my new purchase. I recommend it 100%.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator, except for the noise. It is louder than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage capacity

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is nice, The quality is so far so good. The design is good. But more room to improve.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as described. Fits great, looks great very happy.

    I would recommend this to a friend