Customer Ratings & Reviews
- Model:
- KCGD500GSS
- SKU:
- 5771909
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 30" Gas Cooktop's ease of use, high-quality construction, and attractive design as significant advantages. Many appreciate the powerful downdraft feature, although some experienced challenges with the knobs and the stainless steel's susceptibility to scratches. The cooking performance receives positive feedback, but a few users mentioned issues with burner settings and the vent's impact on flame stability. Overall, the positive aspects of the cooktop outweigh the reported drawbacks for most users.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance; great product for a first time user
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product But Small Installation Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great, but if you're replacing an older Jenn-Air unit, which on paper has the identical cutout specs, you need to beware. The new unit has screws that jut out from the top and bottom sides, and our older unit fit the cutout almost exactly. As a result, the new unit didn't fit, and we needed to cut the slab maybe 1/2" to fit in the new unit. Hence, I deducted a point. Kitchenaid should mention this. Otherwise, we can't say enough
I would recommend this to a friend Great Countertop gas stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked for a long time for a countertop gas stove. This one perfectly fits my kitchen.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect cooktop and installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop and the Best Buy/geek squad installation was probably the best appliance installation experience I’ve ever had.
I would recommend this to a friend Arrived not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. If you turn one of the igniters on, they all come on.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey Mary, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
