Customer Ratings & Reviews
- Model:
- KCGD500GSS
- SKU:
- 5771909
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 30" Gas Cooktop's ease of use, high-quality construction, and attractive design as significant advantages. Many appreciate the powerful downdraft feature, although some experienced challenges with the knobs and the stainless steel's susceptibility to scratches. The cooking performance receives positive feedback, but a few users mentioned issues with burner settings and the vent's impact on flame stability. Overall, the positive aspects of the cooktop outweigh the reported drawbacks for most users.
This summary was generated by AI based on customer reviews.
Nice purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a good look, very functional nice buy. will recommend
I would recommend this to a friendPerfect stove with good looks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect prosumer stove with good heat rating and nice stainless steel look
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Install and looks nice with the new counters!
I would recommend this to a friendlove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice replacement... looks great on my kitchen island. I love the stainless steel.
I would recommend this to a friendexcellent range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooking range has been performing very well , suction is powerful.
I would recommend this to a friendNice stove top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive, solid, but runs too hot. That may just be an adjustment needed after install.
I would recommend this to a friendMANY missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was rated in good condition but was missing more parts than it had which is not 'good.' I returned it and traveled back home.
No, I would not recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Heat pot up fast. Upgraded from at 13 year old cooktop.
I would recommend this to a friend- Cons mentioned:Knobs
Kitchen aid cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and even worse is the customer service at kitchen aid. Would not recommend. Problems with the knobs to turn on the gas within a month of purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Cooktop, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Cooktop oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts. Could not get other pieces to install the oven
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Cooktop and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you.
- Cons mentioned:Fan noise
Loud fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan sucks the flame and is quite loud. Also the front burner makes a hissing sound when on... and has a slight smell, almost like gas leaking.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello BinnieK, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got on black friday...best price around. highly recommended
I would recommend this to a friend- Cons mentioned:Knobs
Stove works but quality should be improved
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well cooking but not happy that in a year labels have come off and knob circles have also become loose - need to be better quality to last.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Frankie93, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
gas is great for cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never cooked with gas. Now I prefer it to Electric.
I would recommend this to a friendWrong description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the item with missing parts and scratches
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Cooktop and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Ease of use
Kitchen Aid gas cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has plenty of room for all size pots and pans Easy to clean and a pleasure to use.
I would recommend this to a friend average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.right side knob position - not sure if it is most ergonomic position
No, I would not recommend this to a friendReally bad...for just one basic design flaw :(
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic design flaw: when you use any or all of the burners, the downdraft skews the flame towards itself and you can't cook anything at all! it is very annoying and it is just surprising to me that the designers missed the most utilitarian value of the stovetop. i will probably return this. Any hacks to block the wind pressure on the flame from the downdraft fan?
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey JasB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance; great product for a first time user
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product But Small Installation Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great, but if you're replacing an older Jenn-Air unit, which on paper has the identical cutout specs, you need to beware. The new unit has screws that jut out from the top and bottom sides, and our older unit fit the cutout almost exactly. As a result, the new unit didn't fit, and we needed to cut the slab maybe 1/2" to fit in the new unit. Hence, I deducted a point. Kitchenaid should mention this. Otherwise, we can't say enough
I would recommend this to a friend