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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 203 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 30" Gas Cooktop's ease of use, high-quality construction, and attractive design as significant advantages. Many appreciate the powerful downdraft feature, although some experienced challenges with the knobs and the stainless steel's susceptibility to scratches. The cooking performance receives positive feedback, but a few users mentioned issues with burner settings and the vent's impact on flame stability. Overall, the positive aspects of the cooktop outweigh the reported drawbacks for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-203 of 203 reviews
  • Rated 5 out of 5 stars

    Great Countertop gas stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a long time for a countertop gas stove. This one perfectly fits my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect cooktop and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop and the Best Buy/geek squad installation was probably the best appliance installation experience I’ve ever had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. If you turn one of the igniters on, they all come on.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Mary, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand