Customer Ratings & Reviews
- Model:
- KCGD500GSS
- |
- SKU:
- 5771909
Customer reviews
Rating 4.5 out of 5 stars with 202 reviews
(202 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 30" Gas Cooktop's ease of use, high-quality construction, and attractive design as significant advantages. Many appreciate the powerful downdraft feature, although some experienced challenges with the knobs and the stainless steel's susceptibility to scratches. The cooking performance receives positive feedback, but a few users mentioned issues with burner settings and the vent's impact on flame stability. Overall, the positive aspects of the cooktop outweigh the reported drawbacks for most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Scott in Kitchen Appliances was Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scott went above and beyond to work on getting us the gas stove we needed. He also helped me with another unrelated issue to get another Geek Squad agent out to our house. The 3rd party contractor that installed the cook stove top did agn exceptional job and even reset up the downdraft.
I would recommend this to a friendRated 4 out of 5 stars
Not so stainless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into our home that was about 10 years old with appliances the same age, and soon our cooktop shorted. This has been a great replacement and it fits well for the size. We have had no worries at all, I’ll only say that the steel is not so stainless after all
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
First time having gas cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to it but like it very much tho
I would recommend this to a friend Rated 5 out of 5 stars
Great cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop! Took a couple extra parts that we were not aware of until they came to install! Make sure you ask the salesperson every aspect of the install if you are having it installed!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third cook top that I have owned. The first two were JenAir which lasted between 6-7 years. This KitchenAid is incredible. It not only works beautifully, it looks wonderful. I will never buy anything again except a KitchenAid!
I would recommend this to a friendRated 5 out of 5 stars
Cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to pick up. Heard all good things aboot this
I would recommend this to a friendRated 5 out of 5 stars
Down draft, Gas cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy,Beast service Best quality. Life saver !!!
I would recommend this to a friendRated 5 out of 5 stars
Works great and learning to use all of the feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous stovetop worked, but decided to upgrade all of our kitchen appliances. We are happy with the upgrade because we love the rich look and the improved use. We are still learning the differences from the placement of our new knobs to burners.
I would recommend this to a friendRated 5 out of 5 stars
Great stove top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking stove with high quality knobs and cooking grates. So far well worth the price. Easy to install on own with gas connection kit from Home Depot. Only tricky area is configuring exhaust into your homes existing vent.
I would recommend this to a friendRated 5 out of 5 stars
Great KitchenAid product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the varied burner sizes--the simmer one is terrific. The grates are heavy but easy to clean. The cooktop is exactly what I hoped for and wanted.
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade to gas cooktop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great upgrade for our house. We are happy with this product.
I would recommend this to a friendRated 5 out of 5 stars
Great Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Makes my cooking experience much better . Doesn’t have issues with heatloss and the drowndraft
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new downdraft 30” SS KitchenAid cooktop. Looks slick and works flawlessly. The cooktop was available for pickup in two days at my local Bestbuy. Great curbside service!
I would recommend this to a friendRated 5 out of 5 stars
Kitchen aid cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wanted the big burner on the front left side, this was the only option along with Jennair since we needed downdraft. We went with kitchenaid since it was $500 cheaper.
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Great cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, elegant design but scratches easily
I would recommend this to a friend Rated 4 out of 5 stars
Haven't used it long enough to give it 5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is very attractive. Preferred continuous speed range of prior downdraft exhaust system versus 3 speed setting on this unit but overall all very pleased with the kitchenAid.
I would recommend this to a friendRated 5 out of 5 stars
KITCHEN AID 30" DOWNDRAFT GAS COOK TOP.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at different down draft gas cook tops and decided on Kiychen Aid, which I found at Best Buy at a very reasonable price. Very Happy with it so far.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and works perfectly, certainly an asset to my kitchen.
I would recommend this to a friendRated 5 out of 5 stars
So far so good!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new cooktop! The fan is very quiet compared to others.
I would recommend this to a friendRated 1 out of 5 stars
Won’t buy this again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the past 2 years that we have bought this, we have called the best buy total care professionals 3 times for the same sensor problem. It keeps clicking, and the problem keeps coming back, very frustrating for an almost $3000 dollar gas range and nobody can seem to fix it. Disappointed with this one.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Cooktop and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.


