Customer Ratings & Reviews
- Model:
- KSIS730PSS
- SKU:
- 10886061
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Very pretty stovr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and modern looking. Love the induction top!
I would recommend this to a friendNew Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. 34 remaing characters needed, So, here goes nothing.
I would recommend this to a friendRequesting a return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cook top stops working after the use of a month!
No, I would not recommend this to a friendBeware!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prospective buyers should be aware: this range has 27-28" depth, deeper than standard; countertop must be cut deeper! It also has a 4 prong cord plug requiring a 4 prong receptacle ( electrician needed), and the cord comes with the range; no refund rec'd from Best Buy. There was also no installation by delivery people (altho it was paid for). Finally working.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Worst customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for my overall experience - I never actually received the product. I purchased this item on July 9, choosing to do so from Best Buy because they showed it as available, whereas it was on back order elsewhere. They charged my credit card, then a day later informed me that it was indeed back ordered and earliest delivery was mid-August. Okay, I accepted that with a sigh. I paid for installation with a third-party vendor through Best Buy because I have an existing gas range that needed to be removed. But on the day of delivery they sent a team that wasn’t qualified to touch gas. They apologized, got us rescheduled for 8 days later with the “correct” team. But on that 2nd delivery date, the same team came. More profuse apologies - “we’ll escalate this to management to get it straightened out”. After more than an hour being bounced around on the phone, I was informed by someone in their “Home Services” office (who was certainly not a fluent English speaker) that Best Buy does not handle uninstalling gas ranges, nor do they contract with anyone who does. I was told that was on me to arrange, and the customer service teams who said otherwise were wrong to have offered that service. I asked to cancel the order and have my payment refunded - but that required yet another, 30 minute, phone call. The moral of the story: Don’t trust Best Buy when it comes to home appliances. They’re either liars or idiots.
I would recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Love!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely obsessed with my new oven! Modern and has the latest technology!
I would recommend this to a friend