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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the product's sleek and luxurious design, often highlighted by its wood accent, which is noted for elevating any kitchen. They also appreciate its practical features, including ample storage capacity that makes finding items easy, precise temperature control options, and its quiet operation, even when dispensing ice. However, a notable concern for some users is the reliability of the ice maker, with instances reported where it stopped producing ice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 78 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Kitchen Aid French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for our needs. Love the Counter Depth style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is wonderful. Delivery not so much. Refrigerator is NOT LEVEL. It doesn't wobble or rock, but the left door will not stay open on its own - it has to be held when you are trying to remove something. Very inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator design except the center slide shelf would have been better placed toward one side or the other rather than the middle. Wished there was a larger version of this design.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Temperature control

    Rated 5 out of 5 stars

    Good fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase, easy to find items in fridge. The temp. option for bottom right unit is helpful especially if you already have a deep freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Super nice layout, quiet and funtional

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Temperature control

    Rated 5 out of 5 stars

    Spacious and well laid out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Very spacious and the flex section gives lots of options to meet any need

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So pretty!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with this fridge. I like the size of the ice cubes and the ease of accessing everything inside. It's very organized and the wood trim makes it feel very fancy. The fingerprint resistant feature is fantastic, much nicer that my old fridge. The control panel has nice energy saving features and so far everything has stayed at the right temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator is cool but purchase was frustrating

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator finally picked after searching by ourselves. Salespeople were nice and tried to help each time. Since the wrong information was during the second purchase we had to chose the one which fit our needs. We opened new credit card and tried to get 10% if pay off within a month. But delivery was about one month later so that we didn’t get any benefits even though we paid off within one month after we received refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but small inside.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator/freezer. Pros: Love that it is counter depth and the option to convert one of the lower sections to fridge or freezer. Cons: Super limited in space inside - be warned if you need a lot of space inside the fridge. Good for a smaller household or one that has a 2nd fridge/freezer in the garage or basement etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid really out did themselves with this fridge. Its so nice and sleek. I looked at what seemed to be 100 fridges, this one was the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice, but small even for a counter-depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having so many doors means in a counter depth fridge means large items cannot fit and/or you may need access to another refrigerator-freezer. This is true even in comparison to other counter depth models. It does look very nice. The metal pulls on the drawers in the freezer are high quality and attractive but cold to the touch of cuorse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful but it doesn't hold as much as my last counter depth refrigerator. Li.ited space for tall items.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 4 bins for those who like to have Salad / cheese / fruits / vegetables in drawers. Not a lot of door space if you carry a lot of sauces and bbq sauce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery service from Best Buy. Very accommodating and courteous. The fridge is exceptionally versatile and offers many custom features.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Has more space inside and can fit more groceries that I didn’t need the other fridge I had outside.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Design

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Look nice. Durable and funtional

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Kitchen aid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it. I have no more to say. I just received this and really can't say with any certainty that i won't have problems. But will see.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! But it does not hold a lot of food; small on the inside also the ice maker on the door is very noisy; but other than that- its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the organization in this fridge only complain is the plastic around the screen and the door selling not closing easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    look closely at shelf heights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We generally like our new fridge, its beautiful and runs great thus far. But a cautionary statement to others: We are disappointed with the shelf inflexibility. There is very little tall storage space unless you pull out an entire shelf. The upper right door holds a couple tall items (i.e gallons of milk). If you have that plus a gallon of OJ...or anything taller - you're in trouble. It is possible to jostle things around and make it work, but not logically. You find yourself balancing it on the front of a shelf and having to move things constantly. Had we considered this, we likely would not have purchase it.

    I would recommend this to a friend