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Customer Ratings & Reviews

$2,899.99

Customer reviews

Rating 4.4 out of 5 stars with 168 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's strong overall performance, appealing design, and suitable size. They also value its convenient water dispenser, generous capacity, quiet operation, and good visibility of contents. However, some customers have noted that the drawer quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 168 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade to our kitchen. We love the French doors with the bottom freezer. All our perishable food is at eye level making easier to see what we have. Settings are simple to use and easy to access

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the design of this fridge, I found it to be functional, easy to use and easy to clean. Great shelf space and ability to customize when needed. Easy to see what is in the fridge. At first, I thought that produce shelves were on the small size, but they do seem to work for us quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator and excellent delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, it fits perfectly in my small kitchen while being a statement piece. The delivery team did an incredible job to fit it through the very tight door opening while taking great care of the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge right after our other fridge went out. We searched for about a week for a fridge that we wanted that wasn’t going to cost an arm or leg. We found this as an open box option that was a display. It works perfectly and we couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Quite nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the french door opening and the drawer freezer. Still trying to figure out how to fit things into the refrigerator as the shelves are tight. Moved them around so but still experimenting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Clean looking refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean looking frig. Water dispenser is inside. Ice machine makes ice very quickly. I bought the counter depth because I like the look of tidy kitchen. Didn't want the thing sticking out a foot or so. I've bought KitchenAid a few times last year. Very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about a month now. It works as it should and keeps food cold as expected. The drawers are made with very flimsy plastic and feel like they may break with normal usage. The water dispenser on the inside takes some getting used to, and the plastic frame around the dispenser button has already cracked with regular usage after just a couple of weeks. I expected a higher-quality product for the money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    Overall Nice Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid 20 cu. ft. French Door Refrigerator (counter depth) overall is nice. The finish does a good job of hiding fingerprints. The doors seem quite light when you open or close them. The lower two drawers of the refrigerator seem cheap and loose fitting. The interior water dispenser always drips a little after filling. The counter depth really reduces space, particularly in the freezer compartment. Within a couple of hours of installation, the temperature was already 38 degrees in the refrigerator and zero degrees in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is exactly what I wanted. I love the french doors on top and freezer on the bottom. The freezer makes ice quickly, keeps everything in the freezer within reach and hold lots of meat. The frig keeps everything in view and lots of door space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful , functional and great price. Bought it thinking it was going to be too small but it was actually perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our Kitchenaid Counter Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator fits our refrigertor space perfectly. We like having the French Doors above and the freezer below. This arrangement is more energy efficient than having the freezer on top or on the side. The brushed steel surface is very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great products and Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great to deal with. I love my kitchen aid refrierator and kitchen aid stove. The refrigerator is counter depth which is what I wanted in the kitchenaid brand due to having a small kitchen! The delivery people were great and once installed showed me how to use them. Highly recommend Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Average Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, ice is made quick. Not sure what to do with the little shelf that can fold away. The water filter takes up a bit of room. Make sure to keep temperatures at recommended levels. We had it a little colder than recommended and the water line froze almost immediately. Other than that it has been reliable and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. The only downside is that it is a bit small but you can manage to live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Drawer quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great design to address the problem of ice maker within the refrigerator compartment. Drawers could be more substantial for longevity

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Two Thumbs Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the counter depth units this one was the clear winner!! Love the style of the doors Love the water dispenser inside Love the shelving options Freezer is tight for space Ice maker works great! Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Counter depth kitchen aid refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works very well with being a counter depth because I had a small kitchen it fits perfect. The water and ice work good and I am happy with the layout inside for being small overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Fridge !!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid French Door Refrigerator is a stylish and functional upgrade, keeping produce fresh and offering excellent deep freeze performance. Its sleek stainless steel design and digital controls make it a great addition to our kitchen matching our other kitchen aid ranges in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Upgrade for KitchenAid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid refrigerators are known for their style, advanced features, and high-quality construction. This fridge is Spacious with ample space for food and is well-organized. I also love the Adjustable Shelves and I’m so glad we went with bottom freezer to replace our last French Door model which always seemed too small. I also paid for delivery and installation which was awesome. This is definitely a huge upgrade from our old KitchenAid which is now our garage fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with with the product family’s happy big room

    I would recommend this to a friend