Customer Ratings & Reviews

The guys were terrific however - they didnt bring the hose kit - the fridge is unlevel there is no tray for the water/ ice base

Great Product - Great Service and as always Best Buy outshines multiple options to buy a Fridge Freezer

Great refrigerator. Beautiful wood accents on the inside. Ice maker is quick to replenish ice and doesn't seem to hang up like some others I have had. This is about as nice as it gets before you jump up to the models double this price.

The fridge is great. However, it was too tall for my space. With installers not able to figure out why, we had to hire a contractor to come to cut cabinetry. Confusing.

Good size for small family. I like this brand. Love inside color.

Perfect fit for our space, without having to pay $9k for a built-in. Looks every bit as good as a built-in, with Kitchen Aid quality. And the delivery and setup were just good. They even checked my washer/dryer hookups, as I had just moved.

Beautiful refrigerator. It would be nice, however, if the ice dispenser put out more ice at one time than it does.

I purchased the KitchenAid 23.8 Cu. Ft. French Door Counter-Depth Refrigerator a few months ago, and so far, I don't have any major complaints. The water dispenser has been a bit of a challenge, as it's very sensitive and can sometime dispense water into the floor when using if you're not careful when removing your cup/glass. Be sure to run 3+ gallons of water through the unit and throw out the first several rounds of ice, as the water filter takes a while to get going.

Only downside is the small ice maker. Always had problems with condensation in the summer melting the ice cube delivery and clogging it up. Just purchased this November and will need to wait and see if this fridge does the same.

Great looking, keeps food fresh. Need to read the manual to become an expert using this!

We've had this for a few weeks now. This is our first counter depth refrigerator. We love how sleek and elegant it looks. Price wise, we hate how expensive counter depth appliances are, but after seeing this in our kitchen, it's going to be hard to go back.

WORST APPLIANCE I'VE EVER PURCHASED. NEARLY ALL OF IT HAS BROKEN DOWN, WE'VE HAD REPAIRS DONE ON IT FROM ONE MONTH IN TO NOW, BEFORE IT WAS EVEN A YEAR OLD. NOTHING WORKS PROPERLY ON IT. ICE MAKER IS A DISASTER

What a BEAUTIFUL refrigerator!! We love KitchenAid, it lasts a long, long, long time and its absolutely gorgeous inside.

This is the second refrigerator that was delivered within a week. The quality of the drawers for the price I paid it is not acceptable. The whole refrigerator had to be replaced because of improper alignment with the drawers and they’re still not that good. However, if I want better drawers, I have to keep on getting a new refrigerator. Way too much money for the quality of workmanship.

Awesome refrigerator. Looks great and so far so good on performance. A little smaller than what we are used to because it is counter depth but you can get used to that fairly quickly.

This is a beautiful refrigerator, but is does not function well. We bought this solely based on the brand name and appearance but should have done our research as this gets many, many poor reviews. Within the first two days of owning it, we knew it needed to be returned. The refrigerator section functioned okay but did not properly cool enough and the layout is not user friendly. Multiple items thawed in the freezer again and again. Best Buy Total Tech's third party installers handled the installation and everything was done properly, the refrigerator itself is just not a good product. We returned it to Best Buy and got the Bosch 800 series which we love!

Perfect counter depth refrigerator. Style and well thought out interior. Lots of added extras inside, built in marinade tray and large serving tray. Great lighting and easy to customize shelving. Runs fairly quiet.

We are on our second fridge. First one leaked water from the inside the day we installed it (whenever we used the water dispenser). We got an exchange and it was good for about a month, then we noticed the water leaking through the same area inside. Tech coming out to hopefully fix. Otherwise we love the size and design. I just wish it worked like it's supposed to!!!

We have had this fridge for less than a month and already the fridge is not cooling. Have reached out to kitchen aid with the hopes of a tech coming out to look at the issue. One would think that after paying this much money the quality would be there. Wish I could return this for a new one or a full refund since it has only been a month:(

After long wait finally purchased product functional well and satisfactory