Customer Ratings & Reviews

Considering this was the only French door style from this brand that fit in my kitchen space I was very worried when I read the reviews. However I was pleasantly surprised as how functional the spaces were and that non of the bad reviews I read applied to mine. This is a very nice fridge and works great.

First installers didn't take it off Showroom mode and reported at the time not working. Yet, we never heard from Best Buy from whom the installer reported it to. After, reading the manual we discovered how to shut it off. We like the product so far, but communication with Best Buy needs a lot of improvement.

Purchase these for our luxury builds. They are good, solid units. Very attractive design and very functional. Highly recommend.

If you purchase this refrigerator be sure to purchase the extended warranty - you're going to need it! Warning, the manufacturer warranty is only for 1 year. That's not much coverage for a $3,699 frig! The ice maker went out after just 18 months and now I'm stuck with a service call and associated charges. My wife and I are the only ones living in the house, so the ice maker isn't heavily used. In my opinion, I would recommend shopping around for a less expensive refrigerator. At least you're not out that much money if it goes out. It's just not worth the additional money for the quality of the product.

Looks great. Works great. Was missing a shelf in the freezer.

Love this! Simple but efficient.small but has nice capacity for all of my needs.

I got a killer deal on this fridge open box. Definitely worth the money! Love the design.

The only reason I didn't give this refrigerator 5 stars is because it's still fairly new, and I didn't feel I could completely review it yet. However, it's my favorite purchase of my remodel so far! It's beautiful inside and out. The storage spaces are reasonable too, but I usually don't have it full.

There is so much I love about my new French door refrigerator! The easy close drawers, the slide back shelf for my tall items, the beauty of it, inside and out. But it's the water and ice dispenser that is so amazing that I marvel at the engineering of it. You can push the measured fill option and the water fills my cup to the perfect level. It's tall enough for every gigantic cup I have. The size of the ice cubes are perfect. I drink so much water and my former fridge just gave me aggravation because I had to tip the cup to fill it up. I know it's a little thing, but to me, it was annoying me every time I used it. This Kitchenaid refrigerator is the best refrigerator I've ever had!

Beautiful looking appliance. Works great. Counter depth fits well.

This is the largest counter depth refrigerator I found, but I bought it because it is a beautiful, sexy refrigerator!! So many beautiful storage areas. The wood trim is not like any other refrigerator!

This fridge is worth every penny! Feels solid, elegant insides, great options and features.

I have not owned this refrigerator for three years yet, and now I’m forced to dish out an additional $979.92, plus $134 for a diagnostic inspection. Turns out the defrost, fan and seals need to be replaced. It’s been two weeks since the repair guy told me he needed to order the part and now he said it’s going to be another week before he can get to it. I am extremely disappointed with KitchenAid, I only felt safe spending $4,409 on this appliance because I believed they were a solid company and brand name. I feel completely disgusted and robbed that they would not stand behind their product. If this company had any integrity, they would make a recall for this model (KRFC704FPS) and replace their faulty compressor that is a known issue.

This fridge is well designed and done elegantly. It’s easy to open but not so where you are wondering if it’s closed well. The shelving is well done and optimizes space extremely well. The freezer is also well organized. The only thing is the freezer is a tad small. The water function is fantastic. It has pre-measured options if you know how much water you need. It dispenses water neatly without splatter. Having an American made appliances is far better to have than cheap Korean brand for one simple reason (aside from being made in America) is that it’s much easier to get parts (when that time comes).

We love this refrigerator. I like the layout of the top. It seems to accommodate more than my old one , and you can see the items more easily. Love the gray inside with the wooden accents!!!

This fridge is so awful. I've had it for less than 2 years and it keeps breaking. It will start freezing up deep inside and then the fan hitting the ice starts making a rattling sound and I know the whole thing will stop working within weeks. They've already replaced so many parts, including the mother board. It feels like it's just a poorly engineered fridge. Now that I'm past the first year, Best Buy has washed their hands of it, and Kitchenaid is barely helpful still charging me for service calls despite the warranty on parts. I regret buying this fridge.

Beautiful frig that has a premium look but a premium price as well. It’s very quiet when running. The cubes are about as small as sugar cubes so crushed isn’t necessary. Only complaint is the water placement is too close to the front door which can lead to drips down the front.

love this fridge! the lighting is amazing and everything is easy to find. if you like a lot of ice, you may want to get a countertop ice maker too. love the looks, love the chill

This KitchenAid refrigerator is absolutely gorgeous. It has all the bells and whistles. .pull out tray, bins for convenience and functionality. Easy water & ice dispenser, stainless look on the inside. Freezer has a large capacity, easy to find items. It's a must have.. and counter depth for that custom built-in look. Love it! And the delivery guys were fantastic. They carried it up a steep driveway, then up two flights of stairs! They unpacked it & assembled it carefully, showed me the features and wiped their prints off of it! Very professional!

We were blown away by how pretty this refrigerator was and the fact it was Kitchenaid, which we trusted as the last ones we had still worked after 20 years. Sadly, 3 months out of the year warranty, it stopped making ice, then the freezer stopped and a day later the refrigerator too. We called Best Buy as we did purchase an extended warranty. Repair came and diagnosed the bad compressor. Then condenser. Then evaporator. Today repair will come again and replace more parts! We have been without our beautiful box for almost 3 weeks now. From what the repair told us, this model and the others like it have faulty compressors. Kitchenaid used a different compressor on this design and they are faulty. If you are considering this model, think again, or at least get the extended warranty. What trouble this is to even complain to the right parties...going to complain to kitchenaid too.