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Customer Ratings & Reviews

$3,506.33

Customer reviews

Rating 3.9 out of 5 stars with 1275 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,275 reviews
  • Rated 3 out of 5 stars

    Has a darker finish than other appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the refrigerator has the anti-fingerprint coating, it is darker than our other stainless steel appliances. We were not informed of this when we purchased, so we are disappointed. Other than the slightly darker color, the refrigerator functions as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a lot of refrigerators before deciding on this one but I really liked the look of the KitchenAid and I especially liked the stainless print shield option. My only complaint is that the ice maker is so small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person at Best Buy was great until it was determined I have a defective appliance. And there was no accountability from anyone at Best Buy. . It was my responsibility to work through the potential repair,. The service continued to go down quickly from there. My refrigerator arrived on 12/21/20. The delivery/set up people could run out of my house quick enough scratching my new hardwood floors. They Told me to wait 24 hours for refrigerator to meet necessary temperatures. After purchasing food and coming home the refrigerator was not cooling/freezing at all. I went to to store and was passed around and around from dept to dept. The sales person gave me his cellphone and the “resolution “ number. After still not getting anywhere i called the resolution to which they told me they don’t handle i would have to call the manufacturer. So I have been without a refrigerator for almost a week. The repair service came yesterday and will return today with a part to hopefully fix it. This was my first experience with purchasing appliances via Best Buy. And it was not a pleasant one.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. KitchenAidBrand

  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! I have unfortunately had bad experiences with other brands such as Samsung and Frigidaire only lasting 3-5 years and have beyond pleased with the Kitchen-Aid. It’s so quiet and the auto close drawers are deluxe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and Functional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It is roomy and spacious and stylish too. The ice maker makes small ice cubes which are nice, would be better if it made more ice, but will buy an additional ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has a a lot of storage on the inside! Along with a great finish and accents on the inside! Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the beautiful style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 6 months for this fridge, I liked the quietness and the container on door that whole 20 extra large eggs and the sliding shelf for occasional tall container. It’s also large inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Kitchenaid refrigerator is amazing!! The black stainless steel is a very nice look! If I ever decide to move my Kitchenaid Refrigerator is coming with us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid french door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality in this KitchenAid refrigerator. Several great upgrades. Extra insulation in the doors so you don’t hear the ice cubes fall when they are being made. Excellent interior lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge!! Super quiet!! Has lots of features (auto fill & makes tons of ice - we have never run out of ice). Also doesn’t show smudges at all - and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it . Modern design that fits perfectly in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is beautiful and my friends love the interior look. however, the ice maker is just a bit noisy while making the ice and there is only ONE light in the freezer! very dark down there! but the rest is beautiful and im very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coil whine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has coil whine while doors are closed. When you open door coil whine stops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just deleveried a few days ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this fridge, everything is great so far hopefully it stays that way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent Refrigerator BUT The Icemaker Sucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator BUT The Icemaker Sucks! WE bought this refrigerator because we have a bigger need for fresh food space over freezer. This 'frig provides that and is easy to use. HOWEVER, the refrigerator is less than 6 months old and this is the 2nd time we have had to have service come out for the icemaker. THIS IS UNACCEPTABLE IN A REFRIGERATOR COSTING THIS MUCH MORE THAN COMPARABLE MODELS!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello ColoBill3, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great looking and awesome inside

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the outlet. It was brand new! A small scratch on the bottom was the only damage. The only negative was it could not be delivered. Check out the outlet great values and not just busted up items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am enjoying this refrigerator very much and it .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this refrigerator a couple weeks ago and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent appliance time honored brand with all the bells and whistles...great buy..expensive but competitively priced..ad easily financed with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made in America

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality craftsmanship , heavy duty quality you can only get in America

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice french door fridge - makes two kinds of ice! I have had it two weeks and happy with how fridge is organized inside with fruit and veggie bins and dairy/deli drawer. Works well in my kitchen!

    I would recommend this to a friend