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Customer Ratings & Reviews

$3,506.33

Customer reviews

Rating 3.9 out of 5 stars with 1275 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,275 reviews
  • Rated 4 out of 5 stars

    Stylish, quality addition to a beautiful kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is gorgeous! Love the wood trim and easy close bins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking. Nice design. Appears to be good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful Refrigerator; Poor Function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator, but is does not function well. We bought this solely based on the brand name and appearance but should have done our research as this gets many, many poor reviews. Within the first two days of owning it, we knew it needed to be returned. The refrigerator section functioned okay but did not properly cool enough and the layout is not user friendly. Multiple items thawed in the freezer again and again. Best Buy Total Tech's third party installers handled the installation and everything was done properly, the refrigerator itself is just not a good product. We returned it to Best Buy and got the Bosch 800 series which we love!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    does not allow shelf adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version of this refrigerator that allows for much more shelve adjustment. This refrigerator does not allow for adjustment of heights of shelves so you better like it how they designed. I think that is a flaw, otherwise seems to be a very nice refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thousand KitchenAide is the nicest fridge we’ve had, Best Buy delivered within a few days and set it up. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After long wait finally purchased product functional well and satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig / freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had so much room in our built out kitchen cabinet for a frig / freezer. After looking around for some time I choose this Kitchen Aid. It fit perfect w/room for it to breath. Although the freezer is a little compact but still very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is beautiful and so easy to see what is on each of the shelves/drawers. Freezer is a bit small but with a little more organization it works well. The water/ice function is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good-Print resistant finish is excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this size it's been a great fridge. Wish I could fit the deeper one but I can't. Have had zero issues with it so far and use the water filters from Best Buy as well. The print resistant finish is the only one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR SMALL SPACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FITS GREAT IN MY AREA FREEZER IS FINE FOR SMALL FAMILY LARGE FAMILY NEEDS DIFFERENT MODEL I RECOMMENDED IT TO FRIEND THEY NEEDED OTHER MODEL WHICH HOLDS MORE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered and received the fridge from beta guy and it was exactly what we wanted. We have gotten so many compliments from our friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator and had a great experience purchasing it at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aide Counter Depth Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, keeps food fresh. Need to read the manual to become an expert using this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Use caution what you buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is 2 1/2 years old ($4,400) and quit working 6 weeks ago. We purchased the 3 year extended warranty through Best Buy. The 1st call for service was 4/29/29, we’ve had 2 different appliance repair companies come to replace the same parts that each other have replaced already (It’s like a comedy show). The geek squad came out and ordered the same parts and is schedule to come back on 6/6 to replace them. We’ve been using 3 ice coolers that need the ice replaced every 3 days for the last 6 weeks. I’ve asked multiple times to to speak to a supervisor in the warranty department, but they refused to call me back (the call takers do a great job). I would not recommend any appliances from Best Buy, don’t wast your money on the extended warranty, all it’s done for us is caused me to take a lot of time off from work and a-lot of time on the phone.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding frig... It has all you can want in a moderate sized refrigerator..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality refrigerator I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge that i got. It beautiful and has the right amount of space for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig, looks great and runs quiet. The platinum interior is very nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality product and low quality service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer stopped working after less than 4 months of use. 2 year geek squad plan is only actually usable after 1 year - so you're paying for 2 years and only able to use it for 1. Check your effective date, it's a bit of a scam.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. We are a family with 5 kids and we go through a lot of ice more than what it can produce but it catches back up overnight.

    I would recommend this to a friend