Customer Ratings & Reviews

After 15 months, the Ice Maker Blower Fan unit failed, and that was a $300 expense to replace. $4000 refrigerator and the Ice Maker didn’t last a year and a half???? Of course, KitchenAid support is beyond worthless and won’t assist with this problem…they DO NOT stand behind their quality problems and all but hide in order to NOT provide a support,

Very disappointed, installers installed microwave stove and dishwasher even though my husband expressed that we had concerns about fridge fitting. We visited Orland Park store 3 times with our measurements expressing concerns and the salesmen assured us it would fit by using the leveling wheels, well our model has no leveling wheels. Called and spoke with customer service and no one could help us. Other than offer to pick up the fridge at a cost to us. We now have two fridges in our kitchen that we cannot use. I have a cooler of food that is going bad and your company has left us stranded. We also were told by the salesman that the installers would move our old fridge to the garage but they refused and now my 70 year old husband has to try and do it. We want to return all 7000.00 of the package and will be visiting the store tonight and if we don’t get satisfactory service I will tell every customer in the store to run!!! Because you are awful.

Excellent service at Best Buy in Cedar Park! The KitchenAid refrigerator is perfect for our needs. The delivery guys did a great job installing the new refrigerator and removing of our old one.

Noisy refrigerator in general. Icemaker especially. Already had fan replaced and just last week the mother computer board. Fingers crossed on this expensive refer. Minor but Water already wearing off dispenser. I saw reviews that this happened to the microwave. Guess refrigerators too.

What sold me on the fridge was how different it was inside. I don’t think you even need to read that to notice that. It’s gorgeous mixed with practicality.

Best frig I've ever owned. Great buy as well. Highly recommend.

Great fridge. Love the lighting and drawers. I've only had it 2 weeks but I would recommend

Premium refrigerator from look and feel, configuration and functionality. Will complement any kitchen.

Very nice refrigerator. Installation was great! Highly recommended!

Excellent item from KitchenAid highly recommend have had zero issues works like a Bentley!

This fridge is gorgeous and an excellent performer. I love the print shield feature.. no fingerprints!

Looks great BUT the compressor went out on the fifth day it was delivered. We noticed the water filter was dispensing water very slowly on the fourth day. Very disappointed with my Kitchenaid fridge. My previous one lasted 19 years .

It’s the Cadillac of refrigerators. Has all the Bells & Whistles & outstanding performance & love the fingerprint proof stainless steel! Kitchen Aid is the best!

:ove my Kitchen Aid Refrigerator! Lots of room in it!

First one didn’t work... second one didn’t cool in frig and ice maker spit water everywhere....third ones ice maker doesn’t work right. One big chunk in it. Waiting on forth!!!!!

Beware!!!!!! First day received it didn't work. Bought the additional 5 year insurance on this too (who would have thought it wouldn't work at least for a year?). Called best buy 11 times to get a return kept getting hung up on. Finally reached someone and then they told me fridge is out of stock. Now they are sending a repair person for a brand new $5,000 fridge. Fridge looks nice but that's all that is good about it.

Sleek but spacious in the inside. Elegant & will recommend.

I love everything about this refrigerator. Super quiet. Great ice. Beautiful finish.

It's a great looking refrigerator. Love the small ice cubes too!

Had to return. 1 day after plugging it in condensation was forming on the side and it was cold to the touch. Then ice began to form on the outside.