Customer Ratings & Reviews

We love the our new refrigerator and all the new features it provides us. Especially, the ice maker that makes little ice cubes. The look is amazing, it flows with everything we have in our kitchen. SPOT ON purchase!

This is a great fridge, excellent use of space and versatility for a counter depth. It also looks great :)

Very nice unit, you don't have a lot of freezer space but it's a good size for our family

Awesome refrigerator very quiet & roomy & also very elegant.

The refrigerator is as advertised. Very stylish and works great. I find myself stopping to look at it when I walk by. Water and ice dispenser are a feature I never had before but use all the time.

We bought this KitchenAid refrigerator in October 2023 and it broke down in March 2024. A month ago, in February, I would have said this is a good refrigerator and would have recommended it with a few reservations, namely that it's made of aluminum on the outside, not stainless steel, and its insides are plastic. All refrigerators are made with plastic these days so it would be tough to find a refrigerator that isn't. But the problem we've had is the main refrigerator compartment stopped cooling. The freezer and ice compartment maintain their freezing temps but the refrigerator is up to 60 degrees. It's under warranty so KitchenAid referred us to a local appliance repair who came out and said the entire insides of the refrigerator compartment have to be replaced. We had to wait two weeks for the parts. We're now 4 weeks without a working refrigerator and are defrosting it as instructed. We've lost a ton of food. Although we hope the scheduled repair will be successful, one of the reviewers on this site indicated that they are waiting for their fourth replacement, so I'm not optimistic that it will ever be a good investment. I bought this refrigerator because it perfectly fits my built-in cabinetry and it's aesthetically very nice, but I regret this purchase.

Although it is a beautiful fridge, there are twoa few things I do not like about it. The first one is that it only has ONE light bulb in the freezer, so the freezer doesn't have much light, if at all, which brings me to my second complaint - the placement of the bulb. The bulb is in a place where items in the freezer block the light, so if you have a full freezer there is no light. The third complaint is the space of the freezer. The freezer is not as deep as it appears when empty. Had I known of these issues, I would have reconsidered the purchase.

Very nice unit, but water fill for icemaker is very noisy and cycles frequently. Will probably ask for service to ensure there are no issues with ice maker or water valve system.

This refrigeration looks amazing and performs quite well. That said, it has been concerning that Best Buy does not show it for sale anymore. We just took delivery a few weeks ago.

Pretty fridge. Love the wood accents and lighting. Bought as a basement fridge. Not liking that you cannot adjust the height of shelves though…..

This is a great refrigerator for someone that does not need large capacity and has small space. Still, it has plenty of room for all of the stuff we need. Very beautiful product. Highly recommend!

I was so fed up with havign to get new Samsung every 2 years, I got me a kitchen aid, and I have always been a fan of kitchen aid for their quality. When it was delivered the delivery people said that the samsung they were removing was 1/3rd the weight of this kitchen aid, so, it is built well, really really well, it looks so beautiful. But it has 2 issues, compressor and ice maker and we have had both these issues, this was not to be expected from kitchen aid and that too at this price level.

Amazing refrigerator! So much storage space and compartments. Clean and slick looking

Great product. Currently using it as a functional display. Fantastic features. Only issue and it’s not a big deal is the ice tray is small.

Items delivered and installed seem like decent quality so far. Install guys unprepared to install plug for microwave although it was on order. That was rectified and install was completed. Just awaiting stove now to finish the purchase.

Very good refrigerator. Awesome features and user friendly. The inside, with the wood accent, is modern and very pleasing to the eye. We love this refrigerator. HIGHLY recommend!

This refrigerator is amazing. It has an excellent design, the food stays fresh, and the lighting makes our food look like it's on a showroom!

It's beautiful, easy to reach in and keeps our items cool! It is a little noisier - however understand that it's because its more "efficient".

We have no complaints after about a month of ownership. It is quiet - silent actually except for the 15 seconds it fills the ice trays or the 5 second when it dumps the the fresh ice in the bin, is well designed for maximum efficiency, and it looks so pretty. The ice is super cute too, which isn’t something I have ever thought about saying before. The crisper drawers as deep and hold lots of fresh produce and the soft close drawers are a plus if you have hungry teens in your home. The auto fill water is also very convenient, and allows me to multi task rather than wait for my enormous hydro flask to fill up. Great fridge and I am glad I chose this one.

Love the look, works like a dream, fresh air when you open the fridge, crushed ice is fab, love the cute cubes of ice, we would buy this again