Customer Ratings & Reviews

I love this refrigerator. Its very attractive and a perfect size for us. I would buy it again.

Very luxury looking inside and great functionality. Perfect size if you want to save space in the kitchen.

This is the worst purchase we have ever made. The ice maker ices up. We reported it immediately and they sent a tech who blamed it on our RO unit. (What's the point of having one if you cannot connect your refrigerator to it) Funny - the RO and Fridge are BOTH made by Whirlpool. Neither one says they cannot work together. Tech spends hours (figuratively) talking to the factory rep. Says we need a new controller. Orders it. Comes back and puts it in. Doesn't work. He comes back. More time on the phone to the factory. Oh wait it's the OTHER controller. No joy. Comes back and this time says they'll replace the whole door. He orders it. Eventually a huge box comes to our house. We call and get it installer. You know the result. I'm telling the spouse we need to have Best Buy haul it away and bring us the current model where they fixed the problems. She calls and they send the tech one more time. Oh yeah - it's two years my now. He comes and says it's the RO unit. FINE. I order an RO booster pump and put it in the next day. I'm glad to do it if it fixes the problem. IT DOES NOT. Soooo, I go to Best Buy and they say. We're sorry. It's out of warranty. Well played Kitchenaid and Best Buy. The classic "stall" maneuver.

This is probably one of the best fridgesI have owned. It was quick to get to the correct temperature and is spacious. The inside design gives it a luxurious look which fits perfectly not to mention it fit perfectly with at counter depth. I would strongly recommend the purchase.

Love almost everything about this refrigerator with the exception of the so-called spill proof shelves. They are not spill proof in any way. Less than a week after it arrived, 1 of our kids spilled a cup of milk inside on one of the upper shelves. The spill proceeded to drain down throughout the interior and nearly everything had to be removed to clean it up. This is/was almost a deal breaker and we almost returned it. How something like this was overlooked and allowed to enter the market at this price point from a reputable manufacturer like KitchenAid is beyond me. Ultimately we decided the other features and pain of returning to select something else outweighed this design flaw and kept it. We have adjusted a little in how we store things in the unit to minimize the potential exposure to this design flaw. The only other thing that is disappointing is that it should be more energy efficient, otherwise we are happy. It is definitely the most spacious and functional counter-depth refrigerator you can find, not to mention very attractive.

Sleek and beautiful. Shelves just a bit low in height for most juices and tall bottles. Beautiful inside. The wood grain trim is beautiful.

Lovely refrigerator however the bins are not up to the standard of this refrigerator and KitchenAid quality. I returned three bins and Recvd 3 replacement bins . 2 fit better and one still nothing changed so continues to not fit properly to seal. Also the water spicket on outside of door is designed in such a way that a pouring water into cup will cause dripping down refrig. No way to know that without using it. Yes I am a kitchen aid owner for many many years and live the product...but you need to know what isn’t good. Do u can correct it without me hounding your team to attend to the issues

Very poor design. Portion of retractable shelf does not align with test of shelf when fully extended. The discharge port for water on door is way to close to door, leaving minimal clearance space. Add this to the fact that the water flow will continue for a second after cup is pulled away from dispenser, and water will almost always spill. The lighting and layout of the freezer section is terrible.

We went to Best Buy looking to see what they had and this refrigerator was on clearance. We bought it on site as they stated it had a scratch on it. Then they delivered and installed it perfectly and then delivery people were so patient with my boyfriend as we tried to get the cutout just perfect. The salesman at Best Buy was amazing which caused us to go back and buy more from Best Buy since then, Overall Great purchase and the refrigerator itself has the most amazing lighting and ice cubes you have ever seen! Honestly its worth the buy for sure.

Love it love the looks. Plenty of room inside for a counter depth. Small ice bucket(expected on a counter depth). Love the soft close drawers

I was needing a counter depth fridge to fit my smaller kitchen and this fridge worked out the best for me. Also sleek design and great use of space.

Product is good so far, but not even a month running and water and ice dispenser are not working. This is unacceptable for a HIGH price product. I will get in contact to warranty support.

The refrigerator looks great The upgrade from our old fridge added a choice in ice dispenser of cubed or crushed ice. While I would have like the cubes a bit larger. It is still a nice option.

Considering the price point, would expect slightly better levels of fit/finish (drawers should slide more smoothly, should latch down on their slides better). Looks good, interior looks nice.

Its the sexiest refrigerator ive ever encountered. Its truly a luxury expirience. Everything has a place. Still discovering new things i love about it. The drawer by far with the soft close is my favorite. It stores my bottled water perfectly.

Beautiful inside and out. Delivery guy were very nice. When I first was looking at it I was thinking it would be start on the cubic footage but it has a nice affective use of space

I don’t know why people complain about this refrigerator making a lot of noise. Their bedroom must be really close to their kitchen. I love this refrigerator for its sleek look, soft close drawers, and the double fridge space filter. The only downside to this fridge might be that I wouldn’t consider it a “big family fridge”. It’s a little light on the cubic inches of storage but once you start using it you get to know what arrangements work best. I’d still buy it again just to smile when I open it, haha!

This is my second refrig, it is perfect in all departments

I would have given this product 5 stars, but my husband and I bought it as an open box and didn’t notice a dent on one of the doors. However, it works great and we’re still happy with our purchase.

This is a beautiful and huge refrigerator. Super functional. Only criticism is price but if you’re going to use an appliance like this everyday, spend more and enjoy it!