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Customer Ratings & Reviews

$3,599.99
Save $900
The comparable value is $4,499.99

Customer reviews

Rating 3.9 out of 5 stars with 1274 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,274 reviews
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have ever owned, very spacious and clean with easy access

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new KitchenAid refrigerator. It is beautiful! I do need to adjust the shelves so I don't know how easy this will be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice unit so far. Hoping for many good years ahead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous in every way. So happy with it! Quiet, clean and elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Oh we fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase zero complaints. Really easy to set up the inside components easy access to items. Doors don't swing all the way back preventing them from hitting walls or cabinets

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has a lot of room for being counter depth and the wood trim on the inside is really eye pleasing,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Picked it up and no issues whatsoever …..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth it if you bundle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style of the fridge is amazing. If you're looking for a high-end fridge this is it. The grey/woof interior is a great look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge with lots of space and keeps everything fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Wife, Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of the appliance, as well as the fact that the counter depth really change the look of our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Absolutely awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this refrigerator from the looks to the functionality is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rolls Royce of refrigerators.. beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid out, excellent access to filters and draws. excellent lighting inside and controls are hidden on the inside edge of the door so no gimmicky lights numbers to look at.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Worst design ever of a french door refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this kitchen aid french door a few months back. Worst design for freezer door that continuously fails to close correctly and you have to defrost the freezer every few weeks. Avoid it at all costs. Had a repairman out since its under warranty and he said he could replace the door gasket but it would only make it worse. Its a lemon. I wish Best Buy would stand behind some of the lemons they sell. Have bought so many great appliances from them before. Please someone get this appliance out of my house.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and we would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    About this refrigerator at a different place this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator I have purchased this brand twice and both times after 1 year I have had problems. First About this refrigerator at a different place this time I bought it at Best Buy thinking if I had any issues they would come out and resolve it immediately or at least soon that wasn’t the case still having problems still trying to resolve since October 2021

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Tvspeakers, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, well designed interior, good eye appeal, solid construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Taj Mahal of Fridges!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is surprising how much room you have for a counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! It’s very quiet. The interior looks really nice. The print shield coating really does a great job at stopping finger prints and easily cleans up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great large capacity French door with amazing orga

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything working properly. Lots of organized refrigerator space. Great ice maker. So far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and high quality. I would recomend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a counter depth, very nice, taking some getting use to placing items in right spots.

    I would recommend this to a friend