Customer Ratings & Reviews
- Model:
- KRFC704FBS
- SKU:
- 5461000
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 23.8 Cu. Ft. French Door Counter-Depth Refrigerator's design, overall performance, and capacity. Many appreciate its size, lighting, and various features. However, some customers have expressed concerns about the ice maker and the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Fourth time is a charm!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one showed up noticably damaged. The second one showed up defective and couldn't get below 55 degrees. The third one doesn't have functioning water/ice. Still waiting on the fourth one to see if we can get a working Refrigerator one month later! Fingers crossed! :( At least Best Buy has been prompt to try to correct the multiple on-going issues
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, ToddC. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Pros mentioned:Design
LOVE!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. The only thing I would have to say I would change is the ice maker is small, but we knew that being a indoor dispenser. A great machine with lots of customization.
I would recommend this to a friend Very Good Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator would be great but for a couple of reaons: 1- The first one we received had a defective freezer compartment and 2 - the internal door that covers the water filter doesn't completely shut.
I would recommend this to a friendExcellent Frig. Made in USA.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doors swing very easy and don't hit granite counter overhang next to frig.. The LG model and most others would hit our granite counter overhang when the doors were opened all the way, unless you pull the frig. out further from the wall, then why pay extra for counter depth. Also SUPER quite. The smaller ice cubes are a plus. Don't need to use crushed ice any more. No more finger prints or water spots with this model a BIG PLUS.
I would recommend this to a friend- Pros mentioned:Design
Really pretty fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade for us. The interior is a dream. Brings that luxe feel to our kitchen. We've had it for almost 2 months and haven't had any issues with it!
I would recommend this to a friend Kitchen-Aid Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one disappointment was the lack of lightning in the freezer space.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage area excellent Easy to see all items especially with the lights
I would recommend this to a friend- Pros mentioned:Features
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most beautiful fridge I’ve ever had with all of the bells and whistles. Crossing my fingers it lasts for a VERY long time because the price tag is not small
I would recommend this to a friend Kitchen aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good and nice and clean with a lot space and ice n water good
I would recommend this to a friendPERFECT FOR EVERY HOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit for our home! Tons of storage, drink cooler is an awesome feature, and energy efficient
I would recommend this to a friendFirstChoice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a major update. So far all is well. Much easier to store and find what we need since organizing is flexible.
I would recommend this to a friendKitchenaid is the way to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchenaid was a great choice when deciding what appliances to purchase. They look and operate perfectly and quietly. Great value for a high procuct.
I would recommend this to a friendVery functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is plenty of space even though it's counter depth.
I would recommend this to a friendWorst Fridge Ever - DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor on this refrigerator broke after 1 year and 1 month. I have been without a fridge for 4 weeks now, and even though I purchased Best Buy Total Tech Protection I am still waiting for Best Buy to address the issue. Have had 3 service calls and it is still not fixed. This product and Total Tech Protection are JUNK.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. In purchasing an extended service plan, you are contracting with and delegating authority to a third-party provider to administer service and/or maintenance for the appliance instead of the manufacturer. They would have exclusive access to your service information for any updates or questions you will need to speak with them directly.
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything works great ! I would recommend this unit to everyone.
I would recommend this to a friend - Pros mentioned:Features
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure at first, but counter depth was the way to go. Besides the size, this is a great fridge; very functional and well organized.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker
Excellent design and operation EXCEPT ICEMAKER AND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interior looks great with the platinum and wood trim and the wide format two door design is very easy to use and see items. The freezer design is easy to use also. But the icemakeer and water dispenser stopped working after one day and they have had to order a part and schedule repair, The service by Geek squad was excellent, though the ice maker design must use a problem
I would recommend this to a friend - Pros mentioned:Design
Mahmud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Inside of the fridge is gorgeous. Price is very reasonable.
I would recommend this to a friend - Cons mentioned:Noise level
Kitchen aid refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product- don’t buy. It freezes eggs, ice cream is soft in freezer and door has a loud click.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Got the right one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family wanted a new fridge and I wanted KitchenAid and KitchenAid only. We are switching all appliances to the brand and my only request in it all was do not consider Samsung or LG and it will be perfect.
I would recommend this to a friend