Customer Ratings & Reviews

love the fridge but the ice maker is not working so good after just one year. Come on Kitchen Aid, you charge a premium and your item should last a lot longer

Love this refrig. The doors to refrig open at a perfect height/width for kitchen. Freezer is easy to open/view. Goes very well in our somewhat small kitchen; yet this refrigerator is not small. (That's the point I want to make....our kitchen is small, but this refrigerator fits well and is a very good size.) Also adds class to our kitchen. It is classy.

I absolutely LOVE this refrigerator! KitchenAid does not disappoint! With this model the refrigerator is VERY spacious. This is wonderful for customers that love to to food prep or anyone with a big family and needs space. The water tastes better than bottled water for us and we love the size of the cubed ice. Also, its very quiet which we love! The freezer is perfect. We love to freeze soups and gumbo so it's ready to go for those cold days. The freezer comes with areas so it's easy to organize. I love the area just inside the freezer where you can put pizza boxes! Between you and me... Waffles for the kids go here. Just makes my life easier and when they want breakfast they don't have to dig for what they want.

This fridge is unreal. Anybody that’s on the fence between this one and the fridges at the next tier down needs to put their hands on one and feel the quality difference. The last two Samsung’s have been ok, but this is next generation. Still plenty of space with counter depth and all of the features are definitely useful. No more “good idea, but bad execution” features on this model. Every feature is useful.

First time w French doors, and lower freezer. Outside of getting used to the huge change from a traditional refrigerator/freezer, its a nice refrigerator. Had an issue with water leaking from dispenser, but Best Buy replaced with no further questions. Shelves can be adjusted, which wasn’t explained on first installation. So there is more flexibility than first thought. Costco people may find challenging, since bottles and jars are larger and take up room and door space quickly.

Definitely the best looking counter depth refrigerator currently on the market. Energy Saver mode is not recommended for high humidity environments as it might leak from the ice maker; I was unaware before I purchased. I would have still purchased it had I known. It took some getting used to as it does not sound like the Kitchenaid refrigerator I replaced. The fact it’s an American company & America made was definitely what drew me to purchase another Kitchenaid.

Love the fridge and it’s design. Looks great in the kitchen. Only had it a month but works great. Love the flexibility of its various compartments to accommodate the things we put in the fridge. It is a counter depth fridge but interior space is maximized and accommodates our needs.

This would be a 5. But the first one did not work. After taking it home, setting it up, waiting for it to cool. We had to remove, load in a rental trailer again and return it. Then wait 4 days to get the replacement and repeat. This one is working fine. However Joe and Travis were Great!! They made a bad situation much better. We returned to Best Buy Cascade station to purchase another major appliance soon after. Best price best service.

This refrigerator is a perfect fit and capacity at my kitchen.it looks beautiful and I am so happy to have it

Very nice modern fridge with good amenities, bespoke in beautiful wood grain and steel.

Have owned for a month now. Great design to maximize space. Largest in the counter depth size. We like the ice size (small cubes, not the traditional half-moon shape. Quiet. Bottom freezer is well-built while many others don't have same fit and finish.

When our doddering Jenn-Air bit the dust because a digital control board was no longer available from parts suppliers, we trudged out to shop for - ugh - refrigerators. We had good experiences with KitchenAid products before, and this refrigerator seemed to have what we wanted... plenty of usable, easy to clean, - and visible! - space, with no wifi, smartphone-connected, "IoT" hacker bait. Visible space is important to us, because we tend to forget items that ultimately evolve into exotic, disgusting, alien lifeforms. This machine is an engineer's (which I am) dream However, we were a bit concerned about previous reviews complaining about the icemaker. Those concerns were, I'm glad to report, utterly groundless. Recommend without reservation.

So far loving this refrig. Very spacious. Arranged efficiently and is attractive inside and out.

Love the space and multiple features of this refrigerator. It was though it knew my need for options and were all there. A perfect compliment to my black stainless steel kitchen look and don’t have to worry about the hand or finger prints from the grandkids.

purchase item 4 years ago and a extended warranty. Have had it serviced twice already. Icing issue repaired under extended warranty. 2nd service cracking of interior surface of refrigerator. Extended warrant would not cover claiming cosmetic defect. Advised them that it is not cosmetic but a manufacturing defect and operational defect. Called Whirlpool same brush off and would not cover repair. If they continue to not back their products they will become just like General Motors dropping in customer satisfaction, sending their customers to foreign manufactures.

Just received this top of the line Kitchen Aid fridge. Love the ice makein the door and small cubes, but it dispenses loudly. Plenty of room in this counter depth, shelves are adjustable, but not enough height for multiple large drinks. The retractable shelf is good, but I don’t prefer the placement of it. I don’t like the fact that you have to open both doors in order to open a couple of the drawers. The freezer space is very large and organized with shelving.

Nice black stainless finish with beautiful platinum and wood interior. As with all counter depths you pay more for less. Both fridge and freezer compartments are relatively small and require you to limit your shopping due to capacity. It's a KitchenAid so remember it's just a glorified Whirpool.

Love the refrigerator, but at times it is loud. It has a lot of space and like the water dispenser

I have had this refrigerator for about 2 months. Easy to see what is on your shelves. Efficient use of space. Stainless not really fingerprint proof. Measure your space at home and this in person. Listed dimensions a little less than actual. Barely fits in the cabinet framing.

Love it so far. Beautiful fridge. Not enough space (Freezer).