Customer Ratings & Reviews

We like the features this refrigerator offers, very functional, everything in a convenient easy to get to place

We bought this unit under the understanding that it was a display model. The fridge come to find out is actually 10 years old and this was NOT disclosed to us. The fridge started having issues so we contacted geek squad and they advised us to contact Kitchen Aid as it was "still under the 1 year manufacture warranty". We contacted Kitchen aid and found out that not only is this fridge 10 years old but had two service calls in 2015 and 2017. Very displeased with best buy and their failure to disclose the age of this fridge and that we have only had it since May of 2024 and it is having issues....

Very nice organization beautiful black stainless only problem ice freezes In solid block

Design is fine and inside space is perfect. The build quality leaves something to be desired! The freezer top drawer is warped. The front panel to the drawer will not stay in place. The draw is hard to open. One of the shelves in the refrigerator is slanted. The metal trim on the shelves is very sharp causing a puncher wound.

Shelves are a little low in the refrigerator. And the freezer

I love this fridge so far! Only thing I wasn't a fan of was the install. They didn't take any of the plastic wrap off or the foam/cardboard inside. Additionally I had to attach all the handles myself.

i adore my kitchenaid refrigerator. from the different drawer compartments, to the easily arranged shelves, i can accommodate and keep fresh all of my foods. the freezer drawers make sorting and organizing easy. love it!

Has a lot of common sense features that actually work. Is better built than the Samsung. Does not have all the issues the Samsung does with making ice, dispensing water, or keeping cool!

Love it very peaceful and very beautiful inside love the compartments

Great customer service and in store customer service like to visit again

Thinking there may not be enough freezer space. Will find out as I go along.

Love the refrigerator but it it just makes some strange noises at times

Freezer has crack in drawer. Delivery man noticed it . He said he would report it and best buy would make it right. So far we havent heard from them. Very disappointed.

For the less than 2 months I've had this fidge, everything seems fine. It's not as much space as my previous fridge, but I'l make it work. I just want an appliance free of problems. Time will tell.

This refrigerator is the same cubic feet as our old side by side but has so much more storage space it is unreal

Really like the organizational capability of our new KitchenAid refrigerator. It keeps everything at the desired temperature. Wife especially appreciates the water/ice through the door capability.

Love this refrigerator. It has so many nice features.

We loved this fridge, but it's too big for the area. We have a smaller kitchen, and the door handles stick out too far. We also preferred the black Stainless, and this model doesn't come with that option, so we switched brands.

not much freezer space when it comes to it, or fresh produce drawer, not much space

Lots of space, the only negative thing I have to say about this fridge is the shelves are close together so if you have items that are tall there is not much space. But I made do and I love it!