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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1937 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,937 reviews
  • Rated 5 out of 5 stars

    Kitchen Aid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the features this refrigerator offers, very functional, everything in a convenient easy to get to place

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    beware....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit under the understanding that it was a display model. The fridge come to find out is actually 10 years old and this was NOT disclosed to us. The fridge started having issues so we contacted geek squad and they advised us to contact Kitchen Aid as it was "still under the 1 year manufacture warranty". We contacted Kitchen aid and found out that not only is this fridge 10 years old but had two service calls in 2015 and 2017. Very displeased with best buy and their failure to disclose the age of this fridge and that we have only had it since May of 2024 and it is having issues....

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Sweet five door blades k stainless frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice organization beautiful black stainless only problem ice freezes In solid block

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be ware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is fine and inside space is perfect. The build quality leaves something to be desired! The freezer top drawer is warped. The front panel to the drawer will not stay in place. The draw is hard to open. One of the shelves in the refrigerator is slanted. The metal trim on the shelves is very sharp causing a puncher wound.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are a little low in the refrigerator. And the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so far! Only thing I wasn't a fan of was the install. They didn't take any of the plastic wrap off or the foam/cardboard inside. Additionally I had to attach all the handles myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my favorite fridge ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i adore my kitchenaid refrigerator. from the different drawer compartments, to the easily arranged shelves, i can accommodate and keep fresh all of my foods. the freezer drawers make sorting and organizing easy. love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the looks and functionality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of common sense features that actually work. Is better built than the Samsung. Does not have all the issues the Samsung does with making ice, dispensing water, or keeping cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very peaceful and very beautiful inside love the compartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and in store customer service like to visit again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just received refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking there may not be enough freezer space. Will find out as I go along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, just a little noisey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator but it it just makes some strange noises at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchenaid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has crack in drawer. Delivery man noticed it . He said he would report it and best buy would make it right. So far we havent heard from them. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the less than 2 months I've had this fidge, everything seems fine. It's not as much space as my previous fridge, but I'l make it work. I just want an appliance free of problems. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the same cubic feet as our old side by side but has so much more storage space it is unreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great organization capability of food.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the organizational capability of our new KitchenAid refrigerator. It keeps everything at the desired temperature. Wife especially appreciates the water/ice through the door capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rwfrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has so many nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this fridge, but it's too big for the area. We have a smaller kitchen, and the door handles stick out too far. We also preferred the black Stainless, and this model doesn't come with that option, so we switched brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much freezer space when it comes to it, or fresh produce drawer, not much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, the only negative thing I have to say about this fridge is the shelves are close together so if you have items that are tall there is not much space. But I made do and I love it!

    I would recommend this to a friend