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Customer reviews

Rating 4.1 out of 5 stars with 1937 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,937 reviews
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Great Space, Electrical Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the space, love the organization inside how well you can see everything and know where things are it's definitely a great design. However after having the first fridge replaced due to led lights not turning on inside after 5 mins of having it delivered I had to wait another 2 weeks for my first exchange for another new one. And over the past weekend of having it replaced I finally had the led lights work HOWEVER the shelves also have led lighrs aren't turning on now and now I have to wait again another 2 more weeks for another delivery exchange. I would really love the product if it would only work properly because of how expensive it is and you would think that for it to be kitchenaid which is a higher brand than whirlpool it wouldnt have these issues but I will only cross my fingers the 3rd one works otherwise I'll just simply return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Beautiful & Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It has 2 slide out drawers in the freezer which helps making organizing eazier. Having the 2 extra pull out drawers in the middle of the fridge is awesome; I use one for beverages and snacks and the other drawer for all of my salad mixins! The main part of the fridge is super flexible on shelf sizes which is very convenient. The fridge was a little pricey but to me was completely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stainless 20% grey painted 80%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the industrial look the fridge has however, the stainless steel is only the front doors. Little disappointed about that. Stainless shows fingerprints :( very good quality product made in America;)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new fridge. I love the drawer assist closure which is great for the kiddos. I had a LG to malfunction and I must say I miss the space from the LG but this is still a great fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our 5 door KitchenAid Refrigerator about a month ago. We are extremely pleased with the looks and utility of it. It's spacious with a great layout.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a good refrigerator that has little drawers for children, look no farther

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, good looking finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this refrigerator for about to weeks so not a long history. It does seem to be everything we expected. It great quality, and the black stainless is a nice looking finish. Our water pressure is VERY high so the water and ice fill are a little noisier than I would have expected; we are going to try lowering the pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 door setup, along with multiple drawers in the refrigerator and additional slide storage has been extremely useful for us. We've significantly decreased our food waste thanks to much better visibility of food. The ice make is also very quiet in operation. Pricey refrigerator but we expect to make up the price and then some in decreased food waste expense.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival and I killed it trying to return

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after install, this unit did not cool. It was very hard to deliver 60 miles away and to have 3 guys carry up a flight up stairs. I scheduled an appointment and the geek squad cancelled my first appointment the day they were suppose to come out. Then came out on the second appointment where the tech spent 5 minutes and deemed it not repairable. I was tired of not having a refrigerator so, as I am handy, I tried to replace some components. The tech might have been right since I could not get it to work either. Geek squad said since I purchased it a Best Buy clearance...all I could do is load it back up on the truck and return it 60 miles to the clearance center. The warranty did not cover replacement only my purchase price back. To make matters worse, I was in an accident trying to return it and the refrigerator was ruined. Not their fault for the accident but IF it worked I would not have been in that situation. At that point, I could not return it and I lost 100% of my money. At least they were gratuitous enough to refund a prorated amount of my warranty cost. Don't buy geek squad warranties on clearance items, they do not honor replacement.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big, Plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelf spacing takes time to figure out. Half shelf useless. Freezer holds a lot. Be aware, this is a big unit measure it twice for your area. At handles 4 to 6 inches father out than some units.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great innovative refrigerator-GO KITCHENAID!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the draws and the large freezer drawer with three shelves that make it easy to find anything.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking fridge. Works great also! WIsh the front panel was always on though.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator / freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, looks good, works good. Couldn't have asked for a better appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it more than I had anticipated. We store s lot of food. The space available for gallon containers is somewhat limited. The space for fresh foods is most expansive. I like having two sliding shelves in the freezer above the bottom drawer. Also the two drawers for snacks, produce, deli items and cheeses is really great since you don’t have to open the main refrigerator compartment for access.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Very pleasing to the eye.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors don't always close as they are suppose too. Ice maker is really slow. Freezer dent have much room..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in refrigerator & freezer. We love the external drawers for meat and produce

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, very spacious. and looks very elegant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice look & convenient drawers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking refrigerator. Works great! Could have more freezer & less frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive upgrade but SO So so worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Easy access to freezer items. Much better interior lighting than the old unit. Door storage is much more useful than the old unit; the shelves are deeper and a bit further apart.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Makes plenty of ice and makes it fast. I had a Samsung prior to this and feel this beats it hands down. It also looks like a million bucks and the gray interior is a very nice elegant touch.

    I would recommend this to a friend