Customer Ratings & Reviews

We had been looking at for sometime; in person, looking at ratings and what others have experiences. Great refrigerator and meets our family needs. Plenty of space which we need with two teenagers that are also athletes.

Good looking appliance. Storage space adequate for two.

Uoside. It's a good refrigerator; functions well, quiet, lots of compartments-- all as expected. Only had it a few weeks so far. Downside: would have looked even better if we could have gotten the fridge to match the rest of our Kitchenaid appliances in black without having to wait 30+ days and evn then with mo gaurantee. That was disappointing. So instead we have it in stainless steel.

We bought this identical refrigerator from Best Buy in 2018. Within 4 years it broke for the first time. From October 2022 - July 2024 it had 11 major repairs through the warranty company Domestic & General (866) 333-3134. After the 11th repair I complained about being without a refrigerator from June 2024 - August 2024 and they finally replaced the refrigerator with a brand new one. I will probably NEVER buy another Whirlpool/Kitchen Aide product again, and if I do I will NOT an ice-maker through the door. I will probably go with a very simple top freezer model or a simple side by side. Right now in my garage is 22 year old Kenmore that still freezes great & the refrigerator keeps everything very chilled! They certainly don’t make them like that anymore! It’s very sad!

Perfection in the washing machine. I love my new purchase. I recommend it 100%.

crunching noise when sliding of drawer within the deep freeze section in and out. Technicians were not able to eliminate the crunching noise. Recommended unplugging of refrigerator whenever electronic control panel needs to be cleaned is unacceptable.

Amazing and stylish fridge! I cannot believe how big it is inside without being bulky. It’s a perfect fit to my upgraded kitchen

We love the refrigerator. The size and organization of shelves gives us so much space. The only issue is that the large drawer opens on its own when you open the french doors.

It fits every thing we need for a family of 5 and there still space left

KitchenAid and Best Buy are absolute TRASH... We bought four major appliances through BB in November of '23 and the KitchenAid refrigerator's face is already rusting and peeling at the corner of the water dispenser panel. The bottom face of the dishwasher door is also rusting and peeling. Best Buy says to talk to the appliance hotline, appliance hotline says talk to the service technician, service tech says the warranty doesn't cover "cosmetic" damage so try talking to the Best Buy manager... the cycle continues- even though there's clearly a faulty design flaw with KitchenAid's stainless steel. Two separate appliances and both turning to crap in just over 1 year. $10,000 in purchases yet no one stands by their product??? #nevershopbestbuy #neverbuykitchenaid

I have only had the KitchenAid for 2 days -- it is stylish and holds much more than I anticipated -- I would highly recommend especially if you are replacing a similar size Kenmore.

This has been a great fridge! Lots of space and so pretty!

I like this refrigerator, except for the noise. It is louder than I thought it would be.

Very happy with this purchase ! This fridge not only looks great but it has a ton of storage.

I like this Kitchen Aid refrigerator with the freezer on the bottom. It replaced a 30-year-old refrigerator. I like that it keeps food and frozen items at the perfect temperature. I like inside set up and changeable spaces. Icemaker makes cubes quickly and the shape fits into the bottle I drink from. I like the way the surface helps with not having a lot of fingerprints and easily wiped if there are. My only concern with today's products is that it probably won't last 30-40 years as all my others have.

Love this fridge! So much thought has been put into where items can be stored with easy access. This fridge is smaller than our previous one, but it feels like we have more room. I like that I can move shelves around to accommodate the sizes of items stored. I am short, and love having the freezer on the bottom. I always know what's in the freezer!

Was a good price. Bought open box but (recertified in excellent condition) noticed after a day of having it that its missing a shelf in the door. Contacted the store imidiately i got it from and they told me im more than welcome to go to my local best buy and if they didnt have the part they could order it free of charge. Went to my local store and they didnt care at all. Explained the situation to the guy and he said well unfortunately we dont carry spare parts so im not sure what (you) can do... shouldnt be me doing anything i bought a very expensive fridge that was recertified by geeksquad and they missed that it is missing a part... i spend a good amount of money at best buy usually. but guess they think theyre the only store that sales things. Im also a total tech member and wasnt offered the free instalation or anything so really not sure why im paying a membership fee for crap service.

Fridge looks and works amazing so far! Best Buy did an amazing and hassle-free install for me. I recommend the fridge and total tech support so you can get the warranty and installation included! Makes the price so much more worth it!

Item is as described. Fits great, looks great very happy.

Fridge is a fantastic upgrade from our 10 yr old Whirlpool Gold series. Much better build quality, spacious fridge and you can get ice out while filling you cup with water. The freezer isn't all that big, but who cares if you are able to keep your old fredge in the garage. Couldn't be happier so far!