Customer Ratings & Reviews

Fantastic. Lots of space, strong added features, sturdy and sleek. Love it.

Im so happy with the way it looks in my kitchen and all the space it offers inside!

Great refrigerator. However the item wasnt available to be delivered ontime.

Clean look inside and out. No complaints. Easy access to the water filter compared to previous fridges I’ve owned.

Doors are not aligned. You are expected to just them. It should arrive perfect. Ice maker loud.

I consider Kitchen Aid along with Betsy Buy and Geek Squad top of the line corporations top of the line folk to do business with.

So far so good. No issues. A big relief as compared to the other 2 refrigerators we had prior which had issues on day 1. .

We’re big fans of KitchenAid and love the overall look and functionality of this refrigerator—it’s stylish and performed well. However, the noise from the motor was just too much for us. It was loud enough to be distracting, almost like nails on a chalkboard, and we couldn't walk away from it fast enough. We ended up switching to a Café model, which has a very similar design and features—but it’s whisper quiet and even has a beautiful backlight inside. If KitchenAid can resolve the noise issue, this would’ve been a keeper.

Amazingly quick delivery and installation, the guys were comunicative and clear

I had a terrible experience with Best Buy's delivery service. They canceled my scheduled delivery without informing me and rescheduled it for three days later. Their lack of professionalism and insensitivity to the food storage issue they created was unacceptable. Since I had moved out of my previous residence, I had no way to store my food. They promised to reimburse me for the spoiled food but later denied my claim. I will never do business with a company that disrespects its customers and shows little regard for their needs. Shame on you, Best Buy!

The wife loves the accessability of all the items on the shelves. the freezer is well organized.

Refrigerator was delivered damaged I called in and told them I would keep the damaged one for a discount they tell me $200.00 I said no they told me go to the store ask for a manager I did that and was given a phone number which is the same number I called. Why can’t you call and get a responsible mgr rather than a lazy manager.

Very nice and the price wow it was a special dent scratch deal

The freezer doors are not very strong, is very noisy

Water valve went out within 2 weeks so no water or ice!!! Took a week to get the part in for repairs!

nice looking refrigerator, but the inside is really small. It will be good for a small family due to storage in freezer not big at all

We purchased this refrigerator a little bit over a month ago and its been a total disappointment. The ice maker leaks water into the refrigerator, requiring constant clean up. It’s an exhausting cycle of drying the inside of the fridge only to find puddles of water 20-30 minutes later. We called kitchen aid service over 2 weeks ago and nobody has been out to repair it yet. I even encountered a rude customer service rep on my second call. Would definitely not recommend this fridge, not worth the $2700 we paid.

I was delivered a defective refrigerator on Jan 16. I was told by your rep I would be credited back everything in 48 hours. I had to call again today because nothing has been done and was told they never processed it so it’s been a week and I can’t buy a refrigerator because of this error. I did receive some of my rewards back today but there are still some rewards that have not been credited back. This has been a disappointing experience. I shop a lot at Best Buy and am not sure if I will buy my refrigerator here because if this experience.

They sent two kids to install this fridge that had no idea what they were doing. I had to install the water connection. Then one week later the handle fell off the middle door due to improper installation. DO NOT HAVE BESTBUY INSTALL ANYTHING

Within 100 days ice maker stopped making ice. Called kitchen aid, there is two weeks waiting just to call you back.