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Customer Ratings & Reviews

$3,599.72

Customer reviews

Rating 4.5 out of 5 stars with 317 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, highlighting its thoughtful design and flexible storage capacity. They also appreciate its quiet operation and consistent temperature control, which keeps items reliably cold. The product's size is considered appropriate for a family, and the freezer organization is also noted positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 317 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Outstanding Refrigerator – Beautiful and Functiona

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with this KitchenAid 26.2 cu. ft. multi‑door French door refrigerator. From the moment it was installed, it elevated the look of our kitchen. The stainless steel exterior paired with the platinum interior feels truly premium and well thought out. The layout is incredibly practical—everything is easy to see and access, and the multi‑door design helps keep items organized without constantly digging around. The interior lighting is excellent, making it easy to find what you need, even when the fridge is full. It also maintains consistent temperatures, which gives us confidence that our food stays fresh longer. Another big plus is how solid and quiet it is. The doors feel sturdy, the drawers glide smoothly, and it runs very quietly in the background. You can tell this appliance is built with quality and attention to detail. Overall, this refrigerator combines style, capacity, and performance perfectly. It’s a great investment and exactly what we expect from KitchenAid. Highly recommended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy and Condensate build up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression was good, but after having it for few days what a disappointment, noisy and condensate build up under the French doors. Had to return and replaced with LG Max, so far happy with it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went terrible. Door dented and refrigerator not level. Scratched front door on entry. Called in to report the dent and it hadn’t showed delivered so rep couldn’t help me.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Ice production, Noise level, Overall performance

    Rated 5 out of 5 stars

    Stylish, Spacious, and Amazingly Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this KitchenAid French Door Refrigerator for about a months now, and it has completely exceeded my expectations. The fingerprint-resistant stainless steel finish truly lives up to its name — it stays clean with minimal wiping, which is great for a busy household. The interior space is very well thought out. The wide shelves and adjustable bins make it easy to store large trays or tall bottles, and the full-width pantry drawer is perfect for deli items and snacks. The LED lighting is bright and even, so everything inside is easy to see. The ice and water dispenser is smooth and responsive, and the measured fill option is a nice touch — no more guessing how much water you’re adding to a container. The ice maker produces consistently shaped cubes and refills quickly. What really impressed me is how quiet this refrigerator is. Even when the compressor runs or ice drops into the bin, the sound is very minimal. The temperature control has been steady and reliable, keeping fruits, vegetables, and dairy fresh much longer than my previous fridge. If I had to note one small area for improvement, it would be the bottom freezer drawer — it’s roomy but could glide a little more smoothly when full. Still, that’s a very minor issue compared to the overall performance. Overall, this KitchenAid model perfectly blends design, functionality, and durability. It looks beautiful in the kitchen and performs exactly as a premium refrigerator should. Highly recommended for anyone upgrading to a modern, high-capacity French door design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Spectacular Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space in this refrigerator is amazing. I like that the ice maker is not in the freezer giving you more space. There are three freezer drawers which gives you more than enough room for your frozen products. It has a center drawer that you can use to store, pop, water bottles, lunchmeat, and cheese. This way it gives you ample space inside the unit for bigger items. The inside of the refrigerator section is very classy and streamlined. I would recommend this refrigerator to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 4 out of 5 stars

    We Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator so far. We've only had it a few weeks. It keeps everything really cold consistently and the wide adjustable shelves actually seem to store more than my previous 28 cu ft Samsung. The ice maker makes ample supply of ice and refills quick and is positioned so it does not take away from your shelf space. And it is pretty inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this KitchenAid refrigerator for just over a month, and we are very happy with it. It looks great, runs quietly, and keeps food consistently cold. The interior layout is well thought out, with plenty of room and adjustable shelving that makes organization easy. The freezer space is also efficient and easy to access. Overall, it feels like a high-quality appliance and has met our expectations so far. We would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    High end at a fraction of the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge! The style is high end looking, but a fraction of the price, it fits perfect for our kitchen where we were limited to what type of fridge due to the wall. Example, the Samsung bespoke fridges do not work due to door thickness. This fridge is beyond what I wanted. The noise complaints iv seen in reviews I haven’t had any issues with, and as far as ice make goes I can’t say as we use our opal ice maker. The space, design and functionality is great and I will absolutely be recommending this fridge to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production, Overall performance

    Rated 5 out of 5 stars

    Love My KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator! It's not only attractive, but the space is incredibly efficient. I really appreciate how the LED lights gently brighten when the doors open—it’s such a nice touch. The ice shape is perfect, and the 3rd drawer adds so much convenience. The dedicated pizza compartment is genius, and the two pull-out drawers in the freezer keep everything organized. Honestly, all in all, this is a very thoughtfully designed and high-quality appliance. The delivery guys were professional and courteous and did a great job with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production, Overall performance

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great & it's so pretty! I love the middle drawer & how you can adjust the settings easily for what you want to store in there. I also love the pizza storage in the freezer. The handles on the drawers are so nice. I'm obsessed. The guy who helped us at Best Buy was so informative and helped us make the decision. I went in just to browse & left with a new fridge :)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing layout for organization

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the layout of this fridge. It helps keep everything so well organized which reduced waste and forgetting about items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    A Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We down sized from a 28cf Samsung and honestly seem to have more room in this. It keeps everything COLD and looks good while doing it. We happy with it so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It looks good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so Good. It love the way it looks in my kitchen and everything seems to work (only a couple of weeks since it was installed and I am only at this house part-time. I like the separate drawer that allows you to open the one drawer without opening the entire refrigerator. My only complaint is that there is not a lot height between shelves unless you make one of them very narrow.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Kitchenaide is Still the Best Buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of space inside this refrigerator and that the ice maker/water dispenser is in the door. I also Love the middle drawer for my cheeses and other produce. Easy access and organization. The other option I love is that the freezer has pull out trays at different levels to put frozen items on which eliminates needed items from being covered up and on the bottom. Another great organizing feature. Overall, I am pleased with this refrigerator/freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KitchenAid Frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice storage, we really like the water /ice option. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Best at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love KitchenAid products. They have more storage space. My water dispenser has a lock-on/off, keeps small children from wasting water, it keeps my food at the right temperature. I am just loving this refrigerator. I have the counter depth. I love my KitchenAid refrigerator! It has plenty of storage space and features a water dispenser with a lock, which prevents small children from wasting water. It keeps my food at the right temperature, and I'm truly enjoying this appliance. I chose the counter-depth model, and I have more than enough storage. I’m confident you will love this product too! I love my KitchenAid refrigerator! It has plenty of storage space and features a water dispenser with a lock, which prevents small children from wasting water. It keeps my food at the right temperature, and I'm truly enjoying this appliance. I chose the counter-depth model, and I have more than enough storage. I’m confident you will love this product too! Have plenty of storage. You will love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Kitchen Aide

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at BestBuy outlet. I have 2 mths to review. It’s a great looking refrigerator. I love the gray inside. Since I got it at the outlet one of the freezer bins plastic window does not stay on, so I’m having a technician come out and look at it. Plus the icemaker had some rust on some screws. I want them to take a look at that too. I paid 1300. It’s pretty. It still comes with a one-year manufacture warranty. Plus I can buy a 8 mth plan but 4 for six months. We’ll see how it does since I have two months if I wanna return it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 4 out of 5 stars

    Good and Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new KitchenAid French door fridge. Only gave 4 star instead of 5 stars because of the ice, water dispenser. It works but if using a narrow mouth glass or cup you must put your hand behind it or you’ll have ice and water everywhere. Love the outside drawer. Also nowhere can I find the temperature settings for the drawer. I’m not sure what setting is best for my use. The freezer is easy to organize with the 3 drawers. You can see almost everything at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this KitchenAid fridge! Sleek design, super quiet, and the interior layout is incredibly spacious and well-organized. Keeps everything perfectly cold and fresh. The water and ice dispenser works flawlessly. Build quality feels premium. A perfect blend of style and function—worth every penny. Highly recommend for any modern kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator exceeded our expectations. It is very spacious and the compartments keep everything organized and easy to find. We love the extra drawer for drinks and assorted fruits/vegetables- soda cans are easy to access. The freezer is spacious and has so many compartments as well. The refrigerator also looks really bourgeois in our kitchen.

    I would recommend this to a friend