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Customer Ratings & Reviews

$2,699.99
Save $900
The comparable value is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 314 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the refrigerator's overall performance, generous capacity with flexible storage, and innovative design. Many appreciate its quiet operation, suitable size for families, consistent temperature control, and excellent interior lighting. However, some customers have reported issues with the water dispenser. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 314 reviews
  • Rated 5 out of 5 stars

    Sleek & Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Lots of space, strong added features, sturdy and sleek. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with the way it looks in my kitchen and all the space it offers inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. However the item wasnt available to be delivered ontime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look inside and out. No complaints. Easy access to the water filter compared to previous fridges I’ve owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having Second Thoughts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors are not aligned. You are expected to just them. It should arrive perfect. Ice maker loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Kitchen Aid along with Betsy Buy and Geek Squad top of the line corporations top of the line folk to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid 26 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. A big relief as compared to the other 2 refrigerators we had prior which had issues on day 1. .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Great Design and Function, But Too Noisy to Keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re big fans of KitchenAid and love the overall look and functionality of this refrigerator—it’s stylish and performed well. However, the noise from the motor was just too much for us. It was loud enough to be distracting, almost like nails on a chalkboard, and we couldn't walk away from it fast enough. We ended up switching to a Café model, which has a very similar design and features—but it’s whisper quiet and even has a beautiful backlight inside. If KitchenAid can resolve the noise issue, this would’ve been a keeper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly quick delivery and installation, the guys were comunicative and clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Food Spoilage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible experience with Best Buy's delivery service. They canceled my scheduled delivery without informing me and rescheduled it for three days later. Their lack of professionalism and insensitivity to the food storage issue they created was unacceptable. Since I had moved out of my previous residence, I had no way to store my food. They promised to reimburse me for the spoiled food but later denied my claim. I will never do business with a company that disrespects its customers and shows little regard for their needs. Shame on you, Best Buy!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    michaelb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves the accessability of all the items on the shelves. the freezer is well organized.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kitchen Aid review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered damaged I called in and told them I would keep the damaged one for a discount they tell me $200.00 I said no they told me go to the store ask for a manager I did that and was given a phone number which is the same number I called. Why can’t you call and get a responsible mgr rather than a lazy manager.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the price wow it was a special dent scratch deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jimz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer doors are not very strong, is very noisy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water valve went out within 2 weeks so no water or ice!!! Took a week to get the part in for repairs!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help.
      Please contact us directly via:
      Facebook at https://tinyurl.com/KitchenAid-Facebook
      Instagram at https://tinyurl.com/KitchenAid-Instagram
      We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking refrigerator, but the inside is really small. It will be good for a small family due to storage in freezer not big at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator a little bit over a month ago and its been a total disappointment. The ice maker leaks water into the refrigerator, requiring constant clean up. It’s an exhausting cycle of drying the inside of the fridge only to find puddles of water 20-30 minutes later. We called kitchen aid service over 2 weeks ago and nobody has been out to repair it yet. I even encountered a rude customer service rep on my second call. Would definitely not recommend this fridge, not worth the $2700 we paid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Defective Refrigerator experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delivered a defective refrigerator on Jan 16. I was told by your rep I would be credited back everything in 48 hours. I had to call again today because nothing has been done and was told they never processed it so it’s been a week and I can’t buy a refrigerator because of this error. I did receive some of my rewards back today but there are still some rewards that have not been credited back. This has been a disappointing experience. I shop a lot at Best Buy and am not sure if I will buy my refrigerator here because if this experience.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    NEVER HAVE BESTBUY INSTALL ANYTHING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent two kids to install this fridge that had no idea what they were doing. I had to install the water connection. Then one week later the handle fell off the middle door due to improper installation. DO NOT HAVE BESTBUY INSTALL ANYTHING

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 1 out of 5 stars

    Not making ice very bad kitchen aid support.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 100 days ice maker stopped making ice. Called kitchen aid, there is two weeks waiting just to call you back.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand