Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,699.99
Save $900
The comparable value is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the refrigerator's overall performance, generous capacity with flexible storage, and innovative design. Many appreciate its quiet operation, suitable size for families, consistent temperature control, and excellent interior lighting. However, some customers have reported issues with the water dispenser. Overall, the refrigerator seems to be well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 314 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Makes the most sense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of separate drawers and being able to see thru the drawers to see what is below. The most storage that makes sense that I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Just what I wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I open it there is more room in it. The look adds to our kitchen. Service and selection was outstanding. Great sales help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far...3 weeks. Love the 3 drawer freezer as it keeps items from getting buried. Ice machine is legit. Not the biggest out there, but enough capacity for us.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great organization

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new KitchenAid frig was installed today. It's beautiful. The shelf adjustments in the main part of fridge are spaced very close together. It doesn't allow for very tall items. I may have to rethink and reconfigure my items to make things fit. The shelf adjustment slots could be configured better. Other than that, I love all the drawers, the flex drawer, and the 3 different drawers in the freezer. Especially the freezer drawers, makes organizing items easy and being able to find them a snap since you don't have to continually move things out of the way to find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aide

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at BestBuy outlet. I have 2 mths to review. It’s a great looking refrigerator. I love the gray inside. Since I got it at the outlet one of the freezer bins plastic window does not stay on, so I’m having a technician come out and look at it. Plus the icemaker had some rust on some screws. I want them to take a look at that too. I paid 1300. It’s pretty. It still comes with a one-year manufacture warranty. Plus I can buy a 8 mth plan but 4 for six months. We’ll see how it does since I have two months if I wanna return it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge not only looks sharp it quite and so efficiently ran. With lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Top of the line at a great price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers were very efficient and thorough. They explained several features of this KitchenAid refrigerator to us. They made us feel good about our purchase. We looked at every brand of refrigerator at 5 different stores and Best Buy had the best value. We experienced great service from the sales person who helped us make our decision. We love the refrigerator and how well organized the layout is for our needs. That third drawer has been a god send for beverages and deli meats. The water filter is close to the front so will be easy to change. It's beautiful inside with slightly tinted shelves and the preserva feature really does work keeping lettuce and herbs fresher longer. We love all the room in the refrigerated and freezer sections. We feel we got top of the line at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged door, scratches in bins. Nice look but not best quality for the brand. Icemaker is extremely loud for a new machine; water drips, splatter from maker, dispenser. Temperature is great. Anticipated more quality for the brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kitchen aid fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge, it is very spacious and the extra drawer is so useful especially because you can change the setting for it. We have had only for about a month but absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best of class

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator We have ever owned. It has outside water and ice maker. Three drawers for freezer storage and a pizza section. We love this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing, spacious, and the wood accent gives it a great pop. I love it and couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Our new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the decision to purchase this fridge. The seamless blend, design and features feels and looks as if it was a custom fit for me and my kitchen. One of the good features is how spacious and organized the interior is. The shelves are adjustable, and there’s room for my groceries, from large platters to small jars. The freezer section is impressive – with well-designed compartments that make it easy to find what I’m looking for. I appreciate how quiet the refrigerator runs. No excessive hums or buzzing sounds. Overall, I’m happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Open doors do NOT increase overall width!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator. It's spacious and well made. The big reason it was important to us is that the doors remain flush with the body of the refrigerator when open. We had a problem with a previous refrigerator increase the width by almost 5 inches when doors were open and therefore could not fit in our space. This was the biggest refrigerator in our budget that the doors did not expand the width when open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older model kitchenaid that gave up the ghost @ 25 yrs. Founder this model and find it to be better than that side-by-side was as we have gotten used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid 26.2 cu.Ft

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is one of the best i ever bought everything is yes perfect for my needs .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Fridge for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water / ice maker feature. So far the refrigerator has been great. The multiple drawers in the freezer works great for sorting your food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working nicely. Refrigerator keeps nice temperature and makes lots of ice. Freezer works great. Lots of room for storage for a family of four.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT REFRIGERATOR !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 and my wife is 79 and we both agree that this is the BEST refrigerator we have ever had. There is so many different compartments, drawers, and shelves; makes it ideal to keep things separate as needed. Our only concern was NOT with the KitchenAid itself,, but with the installation. You need to stay on top of this.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good and Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new KitchenAid French door fridge. Only gave 4 star instead of 5 stars because of the ice, water dispenser. It works but if using a narrow mouth glass or cup you must put your hand behind it or you’ll have ice and water everywhere. Love the outside drawer. Also nowhere can I find the temperature settings for the drawer. I’m not sure what setting is best for my use. The freezer is easy to organize with the 3 drawers. You can see almost everything at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm reviewing only based on appearance and on Best Buy. I purchased this refrigerator but had to return it. This is a gorgeous refrigerator and I'm really sad that I had to return it. I had a difficult space to fit my small kitchen and I was happy to note that the doors were not super thick and would have opened correctly against a wall. I had to return it due to the depth. Best Buy made it easy for me to cancel this refrigerator and purchase another one. The installers were so courteous of my home. I'm very impressed with using Best Buy for appliances.

    I would recommend this to a friend