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Customer Ratings & Reviews

Your price for this item is $1,629.99
The comparable value price is $1,862.99

Customer reviews

Rating 4.3 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the 36" Convertible Range Hood for its lighting feature. They appreciate the two different light settings that the range hood offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Hood With Modern Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this hood with our new cooktop. I love the auto fan feature. It only turns on when it needs to, mostly on low, very quiet. I still need to rip out the upper cabinets so I can show off the beautiful SS chimney cover. There are two sets of LED lights, true white for cooking, and a more incandescent looking LED if you like to leave on a light in the kitchen at night. Sorry the photo is a bit dark and does not fully showcase the beauty of the SS during the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refused fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon delivery there we two new "gouges" in the front doors of the refrigerator that definitely were not there when we purchased it. Granted it was an "open box" item but those dents were NOT there when we paid for the refrigerator. I would NEVER buy something that had marks like that on it!!!!!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Fabulous vent hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently converted our electric cook top to gas (used the LP converter kit since we are on propane. Cook top we purchased was the KitchenAid - 36" Built-In Gas Cooktop - Stainless steel Model:KCGS956ESS which we LOVE!! This vent hood was recommended by our Best Buy consultant for it's compatibility, function and beautiful form. The operation is powerful and very quiet! It has 2 lighting options which I like and 3 fan settings! Fairly easy to hard wire and install. Overall, extremely happy and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Noise level

    Rated 5 out of 5 stars

    Kitchen aid vent hood.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range hood is amazing. The fan is very powerful and very quiet. The led lighting matches my kitchen very well. Highly recommended unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just did a whole kitchen remodel with all the black stainless Kitchen Aid line. This was the last piece to be installed and it really topped off the project.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Non Functional Wall Decor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor replaced 3 times within 18 months. The first repair was within the warranty period. Unfortunately each motor replaced only lasted a few usages after replacement. The last motor replacement was 6 weeks ago. Due to 3 weeks of travel, I used the venthood 5-6 times before the motor failed again. Initial installer and first Kitchenaid repair company shoved broken pieces of styrofoam between the motor and wall to reduce the noise. Aside from the repeated malfunctioning, the few times the venthood worked, it is loud, very loud.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range Hood, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Best range hood ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new range hood is super! Love the look. Love how well is vents. Love the multiple venting options and love the full to low lighting options. The range hood truly helps make our kitchen remodel look great!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    beautiful and functional.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sat in a box until January 2021 when I finally installed it. Powerful fan. Nice lighting over the Kitchen Aid cooktop (That we also bought at Best Buy). So happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Noise level

    Rated 5 out of 5 stars

    Wonderfully quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massive hood provides wonderful lighting l, while ventilating. Quietly completes its job allowing you to carry on with a conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the kitchen and the installers did a nice job. Love the two different light settings to give more ambiance.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Powerful fan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, I use the lowest setting and gets the job done. Not super quiet. Lights are nice and adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Noise level, Style

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product just by viewing it on paper. It's installed and is beautiful. It's quiet and I love the auto control the best. I also like the night light, suction power and design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Service from Bestbuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, but don’t go with Best Buy installation. It sucks. They messed up my kitchen. They installed it in a crooked way, and the range hood is falling out. Also, my Total Membership worth $180 is a TOTAL WASTE. I would highly not recommend Best Buy for any of the kitchen appliances.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price Very good design Very easy for use Excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Hood range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent works well Lights are very bright Saves using overhead lights

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    range hood

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS NICE, great hood, style and beautiful, we are so happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional , I love this product, . …….. excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a small scratch wish I noticed sooner but looksgreat

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The body is too long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood is too long on the top but it has good suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like buying artwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to run a piece of granite behind thi beauty. Should be stunning. Pricy … but it'll stand out so beautifully.

    I would recommend this to a friend
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